WW Retail Omnichannel Assistant Intern
Saint Laurent in Paris is seeking a WW Retail Omnichannel Assistant Intern to assist in implementing omnichannel projects and enhancing customer experiences. Apply now to join a leading luxury brand.
Overview
Saint Laurent, a distinguished name in luxury fashion, was founded in 1961 and pioneered the concept of luxury ready-to-wear with its 'Rive Gauche' line in 1966. This innovation marked a pivotal moment in modern fashion history. Acquired by Kering's luxury division in 1999, Saint Laurent continues to thrive under the creative direction of Anthony Vaccarello since 2016, offering a wide array of collections including women's and men's ready-to-wear, footwear, bags, small leather goods, jewelry, scarves, ties, and eyewear.
Role & Responsibilities
- Assist in the deployment of digital tools in boutiques, including remote sales, click & collect, and in-store reservations.
- Contribute to the development and enhancement of tools and services to align with the brand's image, such as appointment booking and virtual queues.
- Research competitor services and propose improvements.
- Participate in creating training tools for boutique teams.
- Compile sales reports for various omnichannel services and suggest analytical insights.
- Promote boutiques on digital platforms like Google My Business and Facebook.
- Ensure boutique opening hours are updated across digital platforms.
- Analyze customer feedback on digital platforms, including Google My Business ratings.
- Participate in regional calls.
- Collaborate with the Retail Operations team on regular and ad-hoc tasks, such as uniform orders and seminar organization.
Qualifications
- Background in business school education.
- Interest in luxury, digital, and retail sectors.
- Previous experience in omnichannel projects is advantageous.
- Dynamic, organized, and detail-oriented with a proactive approach.
- Strong interpersonal and teamwork skills.
- Fluent in English with proficiency in Microsoft Office Suite (Excel, PowerPoint).
Skills
Experience
A first experience in omnichannel projects is considered a plus.
Education
Business school degree or equivalent.
Benefits
Opportunity to work with a leading luxury fashion brand and gain experience in omnichannel retail operations.
Culture
Saint Laurent, as part of the Kering Group, is committed to fostering a diverse workforce. The company values diversity in all its forms, including gender, age, nationality, culture, religious beliefs, and sexual orientation, as it enriches the workplace and enhances adaptability in a changing world. As an equal opportunity employer, Saint Laurent welcomes applications from all qualified candidates, regardless of their background.