VIC Manager

Location Mexico CityMexico CityMexico
Type Full-Time
Seniority Manager
Posted Nov 19, 2025
Apply Now

Join Saint Laurent in Ciudad de México as a VIC Manager, driving sales and client relationships in a luxury fashion environment.

Overview

Saint Laurent, a distinguished name in the luxury fashion industry, was established in 1961 and became a pioneer in prêt-à-porter with its revolutionary 'Rive Gauche' collection. As part of the prestigious Kering Group since 1999, Saint Laurent remains at the forefront of luxury fashion under the creative direction of Anthony Vaccarello. The brand offers an extensive range of products, including ready-to-wear for both women and men, shoes, handbags, small leather goods, jewelry, and more, all epitomizing elegance and modernity.

Role & Responsibilities

  • Cultivate and sustain long-term relationships with high-value clients to enhance future business opportunities.
  • Deliver exceptional client service and after-sales support, ensuring a seamless and memorable boutique experience.
  • Anticipate and fulfill client needs, placing them at the center of all interactions.
  • Manage a dynamic client portfolio to drive sales growth and enhance business performance.
  • Exceed individual sales and KPI targets through a business-minded, entrepreneurial approach.
  • Curate personalized, versatile, and timeless fashion looks, demonstrating a strong passion for fashion culture.
  • Maintain transparent and sincere communication with clients and colleagues to foster teamwork and collaboration.
  • Utilize available tools effectively to optimize business opportunities.
  • Support and collaborate with both front and back-of-house teams to enhance team spirit and achievements.
  • Adhere to company policies, procedures, and operational guidelines, maintaining the highest standards.

Qualifications

  • Proven experience in luxury retail, customer service, or hospitality, preferably within fashion and accessories.

Skills

Strong passion for fashion culture and creating personalized looks. Business acumen with an entrepreneurial spirit focused on performance and goal achievement. High energy, strong work ethic, and leadership abilities with a focus on teamwork. Adaptability and comfort with technology, with the ability to quickly learn new tools and applications. Ability to thrive in a fast-paced environment, demonstrating multitasking, prioritization, and creative problem-solving skills. Proactive and passionate with a problem-solving attitude. Excellent written, oral, and listening skills in English and the local language, with additional languages preferred. Openness to change and the ability to see it as an opportunity for growth and development.

Experience

Experience in luxury retail, customer service, or hospitality, ideally within fashion and accessories.

Benefits

Saint Laurent is committed to fostering a diverse workforce and offers an inclusive environment that values diversity in all its forms, opening opportunities for individual and collective talent expression.

Culture

Saint Laurent, as part of the Kering Group, champions diversity and inclusion, believing that a varied workforce enriches the workplace and enhances adaptability to a changing world. The company embraces diversity in gender, age, nationality, culture, religious beliefs, and sexual orientation, welcoming applications from all qualified candidates.