Store Director

Overview

Saint Laurent, a distinguished member of the Kering Group, stands as a beacon of luxury fashion innovation. Established in 1961, Yves Saint Laurent pioneered the luxury prêt-à-porter movement with its 'Rive Gauche' collection, reshaping the fashion landscape. Under the creative vision of Anthony Vaccarello since 2016, Saint Laurent continues to lead in the luxury sector, offering a diverse range of products including ready-to-wear, accessories, and more.

Role & Responsibilities

• Lead and guide the store team to achieve high sales turnover and foster customer loyalty.
• Formulate and implement business strategies to meet sales targets.
• Define individual sales targets and monitor key performance indicators regularly.
• Analyze sales performance and collaborate with the merchandising team for business promotion.
• Develop and manage a network of potential customers and VIPs, focusing on local clientele.
• Promote customer loyalty and uphold after-sales service standards.
• Stay informed about fashion trends, key events, and competitor activities.
• Maintain strong work relations with all local market stores to optimize business opportunities.
• Define work schedules and ensure adequate manpower for store operations.
• Motivate and develop staff to achieve career objectives and maintain a cooperative team environment.
• Ensure adherence to operations policies and procedures.
• Supervise stock levels and ensure alignment with sales potential.
• Monitor inventory management and stocktake procedures according to audit standards.
• Ensure store image aligns with corporate standards, maintaining appearance and visual merchandising.
• Review and monitor security measures for cash and inventory control.
• Maintain workplace safety and a healthy environment for staff and customers.

Qualifications

• University degree preferred with at least 8 years of retail sales/store operations experience, including 5 years at a supervisory/managerial level.
• Background in luxury goods or premium fashion with an established client base preferred.
• Strong sense of high-end fashion.
• Good command of spoken English and Mandarin.
• Leadership charisma, patience, detail-oriented, and organized.

Skills

Experience

A minimum of 8 years in retail sales or store operations, with at least 5 years in a supervisory or managerial role, preferably within the luxury or premium fashion sector.

Education

University degree preferred.

Benefits

Saint Laurent offers a diverse and inclusive work environment, promoting opportunities for individual and collective talent expression, and fostering adaptability in a changing world.

Culture

Saint Laurent is committed to diversity in all its forms, believing it enriches the workplace and fosters adaptability. As an Equal Opportunity Employer, the company values and considers applications from all qualified candidates, regardless of background.