Store Director

Overview

Saint Laurent, a prestigious brand under the Kering Group, has been a pioneer in the luxury fashion industry since its inception in 1961. Known for introducing the concept of luxury prêt-à-porter with its revolutionary 'Rive Gauche' collection, the brand continues to set the standard for modern fashion. Under the creative direction of Anthony Vaccarello, Saint Laurent offers a diverse range of high-end products, including ready-to-wear, shoes, handbags, and accessories, maintaining its position at the pinnacle of the luxury market.

Role & Responsibilities

• Formulate and implement business strategies to achieve sales targets.
• Define individual sales targets and monitor KPIs on a daily and weekly basis.
• Analyze sales performance and collaborate with the merchandising team to enhance business outcomes.
• Manage and develop a network of potential customers and VIPs, focusing on local clientele.
• Promote customer loyalty and ensure high standards of after-sales service.
• Stay informed about fashion trends, key events, and competitor activities.
• Maintain strong relationships with local market stores to optimize business opportunities.
• Define work schedules and ensure adequate staffing for store operations.
• Lead and motivate the store team, ensuring staff competency and morale.
• Facilitate staff training and development to support career objectives.
• Foster a collaborative team environment.
• Ensure implementation of operational policies and procedures.
• Supervise stock levels and ensure alignment with sales potential.
• Monitor inventory management and stocktaking procedures according to audit standards.
• Maintain store image in line with corporate standards, including grooming and visual merchandising.
• Review and monitor security measures for cash and inventory control.
• Ensure workplace safety and a healthy environment for staff and customers.

Qualifications

• University degree preferred.
• Minimum of 8 years in retail sales or store operations, with at least 5 years in a supervisory or managerial role.
• Experience in luxury goods or premium fashion with an established client base preferred.
• Strong sense of high-end fashion.
• Good command of spoken English and Mandarin.
• Leadership charisma, patience, detail-oriented, and organized.

Skills

Experience

A minimum of 8 years in retail sales or store operations, with at least 5 years in a supervisory or managerial capacity, ideally within the luxury or premium fashion sector.

Education

University degree preferred.

Benefits

Saint Laurent offers a dynamic work environment with opportunities for professional growth and development within a leading luxury fashion house.

Culture

Saint Laurent, as part of the Kering Group, is committed to fostering a diverse and inclusive workplace. The brand values diversity in all its forms, believing it enriches the workplace and enhances the ability to adapt to a changing world. As an Equal Opportunity Employer, Saint Laurent welcomes applications from all qualified candidates, regardless of their background.