Senior VIC Client Advisor
Join Saint Laurent in Costa Mesa as a Senior VIC Client Advisor. Drive sales and build relationships in a leading luxury fashion brand. Competitive compensation and benefits.
Overview
Saint Laurent, a distinguished name in luxury fashion, is part of the renowned Kering Group, a global leader in apparel and accessories. Established in 1961, Saint Laurent has been a pioneer in the industry, introducing the concept of luxury prêt-à-porter. Under the creative direction of Anthony Vaccarello, the brand continues to lead the luxury market with its innovative collections. As an employer, Saint Laurent offers a dynamic and inclusive work environment, fostering creativity and excellence.
Role & Responsibilities
- Develop and retain top-tier VIC clientele, focusing on increasing the number and spending of elite clients.
- Deliver exceptional client service and after-sales support, ensuring a memorable boutique experience.
- Recruit new VIC clientele through local market activations and events.
- Build and manage a dynamic client book to drive sales and business performance.
- Exceed individual sales and KPI targets with strong business acumen.
- Curate personalized wardrobes with a deep understanding of fashion culture.
- Maintain professional communication with clients and colleagues.
- Provide training support to team members.
- Collaborate with front and back-of-house teams to enhance performance and morale.
- Adhere to company policies and operational guidelines.
Qualifications
- Minimum 3-5 years experience in luxury retail or hospitality.
- Established client book targeting local market clients.
- Proven experience in luxury retail or hospitality environments.
- Extensive experience servicing high-net-worth clientele.
- Ability to handle highly confidential information.
Skills
Experience
A minimum of 3-5 years in luxury retail or hospitality, with a strong background in servicing high-net-worth clientele.
Benefits
Comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discounts, and a retirement plan with employer contributions.
Culture
Saint Laurent is committed to fostering a diverse workforce, embracing diversity in all its forms as a source of enrichment and adaptability in a changing world. The company values creativity and innovation, offering a supportive environment where talent can thrive individually and collectively.