Senior VIC Client Advisor
Join Saint Laurent in Costa Mesa as a Senior VIC Client Advisor. Drive sales and deliver exceptional service in a luxury fashion environment.
Overview
Saint Laurent, a prestigious name in the luxury fashion industry, operates under the esteemed Kering Group. Renowned for its pioneering spirit, Saint Laurent was the first couture house to introduce luxury prêt-à-porter, revolutionizing the fashion landscape. Today, under the creative direction of Anthony Vaccarello, the brand continues to set the benchmark for luxury fashion, offering a wide array of products including ready-to-wear, accessories, and more.
Role & Responsibilities
- Develop and retain top-tier VIC clientele, focusing on increasing the number of elite clients and their spending.
- Deliver exceptional client service and after-sales support, ensuring a memorable boutique experience.
- Recruit new VIC clientele through local market activations and events.
- Manage a dynamic client book to drive proactive sales growth and business performance.
- Build and manage an individual consignment and stylist business.
- Exceed individual sales and KPI targets with strong business acumen and an entrepreneurial approach.
- Curate personalized, versatile, and timeless wardrobes with a deep understanding of fashion culture.
- Foster meaningful and lasting connections with clients through transparent and genuine interactions.
- Provide training support to team members and collaborate with both front and back-of-house teams.
- Adhere to company policies and uphold the highest standards of service and operational guidelines.
Qualifications
- Minimum 3-5 years experience in luxury retail or hospitality.
- Established client book targeting local market clients.
- Proven experience in luxury retail, customer service, or hospitality environments.
- Thorough understanding and passion for luxury and fashion.
- Extensive experience servicing high-net-worth clientele.
Skills
Experience
3-5 years of experience in luxury retail or hospitality, with a focus on client service and sales.
Benefits
Comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discounts, and a retirement plan with employer contributions.
Culture
Saint Laurent is committed to fostering a diverse workforce, believing that diversity enriches the workplace and opens opportunities for talent expression. As an Equal Opportunity Employer, Saint Laurent welcomes applications from all qualified candidates, regardless of background.