Senior Client Advisor

Overview

Saint Laurent, a prestigious brand under the Kering Group, has been a pioneer in the luxury fashion industry since its inception in 1961. Known for introducing the concept of luxury prêt-à-porter, Saint Laurent continues to set trends and redefine modern fashion under the creative direction of Anthony Vaccarello. As part of Kering, a global luxury group, Saint Laurent offers a dynamic and innovative work environment that values creativity and excellence.

Role & Responsibilities

• Oversee the client advisor team in collaboration with store leadership to achieve sales targets and key performance indicators.
• Provide exceptional client service and after-sales support, ensuring a memorable and sophisticated experience for all clients.
• Train and develop new and existing client advisors, fostering a positive and collaborative work environment.
• Cultivate and maintain a robust client portfolio to drive business growth.
• Exceed individual sales and KPI goals through a business-oriented and entrepreneurial approach.
• Create personalized, versatile, and timeless fashion solutions for clients.
• Communicate professionally and authentically with clients and colleagues.
• Utilize available tools to optimize business opportunities and support team achievements.
• Adhere to company policies and operational procedures.

Qualifications

• Professional experience in high-quality client service, preferably in fashion retail, customer service, or luxury hospitality.
• Strong leadership and management skills with the ability to motivate and inspire a team.
• Passion for fashion culture and personal styling.
• Business mindset with an entrepreneurial spirit.
• Open-mindedness and a preference for a company that values audacity and authenticity.

Skills

Experience

Preferred experience in luxury fashion retail, customer service, or hospitality, focusing on high-quality client service.

Benefits

Comprehensive benefits package including opportunities for professional growth and development.

Culture

Saint Laurent fosters a diverse and inclusive workplace culture that values creativity, authenticity, and teamwork. As part of the Kering Group, the company is committed to building a workforce that reflects a wide range of backgrounds and perspectives, enriching the workplace and enhancing adaptability in a changing world.