Senior Client Advisor
Join Saint Laurent in Seoul as a Senior Client Advisor, contributing to store sales and client satisfaction. Be part of a leading luxury brand under the Kering Group.
Overview
Saint Laurent, a distinguished brand under the Kering Group, has been at the forefront of luxury fashion since its inception in 1961. Renowned for pioneering the luxury prêt-à-porter movement with its revolutionary 'Rive Gauche' collection, Saint Laurent continues to set the standard for modern fashion. Under the creative leadership of Anthony Vaccarello since 2016, the brand offers a comprehensive range of products including ready-to-wear, footwear, handbags, and accessories, maintaining its prestigious position in the luxury market.
Role & Responsibilities
- Deliver exceptional client and after-sales service to all visitors and clients.
- Engage with clients passionately, identifying their needs and anticipating future requests.
- Develop and maintain a robust client portfolio to ensure business growth.
- Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
- Create personalized, versatile, and timeless fashion silhouettes for clients.
- Foster genuine and transparent relationships with clients.
- Communicate professionally and authentically with clients and colleagues.
- Utilize available tools to optimize business opportunities.
- Support both front and back-of-house teams to enhance team spirit.
- Adhere to company policies and operational procedures.
Qualifications
- Professional experience in high-quality service environments such as fashion retail, customer service, or luxury hospitality is preferred.
- Strong personal taste and passion for fashion culture.
- Natural business mindset and entrepreneurial spirit.
- Open-minded with a preference for companies that value audacity and authenticity.
- Strong team spirit to achieve common goals.
- Comfortable with technology and quick to learn new tools.
- Motivated to work in a fast-paced environment with multitasking capabilities.
- Proactive, enthusiastic, and problem-solving attitude.
- Excellent communication skills in English and the local language.
- Embrace change as an opportunity for growth.
Skills
Experience
Preferred experience in fashion and accessory retail, customer service, or luxury hospitality.
Benefits
Competitive benefits package including opportunities for professional growth and development within a leading luxury fashion house.
Culture
Saint Laurent fosters a dynamic and inclusive work environment that values audacity, authenticity, and a strong team spirit. Employees are encouraged to embrace change and innovation, contributing to the brand's continued success in the luxury fashion industry.