Senior Client Advisor
Join Saint Laurent in Palm Beach as a Senior Client Advisor. Lead a dynamic team in a luxury fashion environment under the prestigious Kering Group.
Overview
Saint Laurent, a prestigious brand under the Kering Group, has been a beacon of innovation and luxury since its inception in 1961. Renowned for pioneering the luxury prêt-à-porter movement, Saint Laurent continues to set the standard in the fashion industry under the creative direction of Anthony Vaccarello. The brand offers a diverse range of products including ready-to-wear, shoes, handbags, and accessories, maintaining its position at the pinnacle of the luxury market.
Role & Responsibilities
- Oversee the client advisor team in collaboration with the store leadership team.
- Achieve individual sales targets and ensure the team meets their targets.
- Train and develop new and existing client advisors.
- Foster a positive work environment promoting teamwork and creativity.
- Deliver exceptional client and after-sale service.
- Build and maintain a robust client portfolio.
- Drive performance to exceed sales and KPI goals.
- Create personalized and timeless fashion solutions for clients.
- Communicate professionally and authentically with clients and colleagues.
- Utilize available tools to optimize business opportunities.
- Support front and back-of-house teams to enhance team spirit.
- Adhere to company policies and operational procedures.
Qualifications
- Professional experience in high-quality service environments such as fashion retail, customer service, or luxury hospitality.
- Strong leadership and management skills.
- Passion for fashion culture and creating personalized looks.
- Entrepreneurial spirit and business mindset.
- Open-mindedness and appreciation for audacity and authenticity.
- Team-oriented attitude.
- Proficiency with tools and applications.
- Ability to multitask and prioritize in a fast-paced environment.
- Proactive and problem-solving attitude.
- Excellent communication skills in English and local language.
Skills
Experience
Preferred experience in luxury fashion retail, customer service, or luxury hospitality environments.
Benefits
Competitive benefits package including opportunities for professional growth within a leading luxury brand.
Culture
Saint Laurent fosters a diverse and inclusive workplace, valuing audacity and authenticity. The brand encourages a collaborative environment where creativity and innovation thrive, welcoming individuals from all backgrounds to express their talents and contribute to the brand's success.