Senior Client Advisor
Join Saint Laurent in Las Vegas as a Senior Client Advisor. Lead a dynamic team in a luxury fashion setting, fostering exceptional client experiences and driving sales.
Overview
Saint Laurent, a distinguished name in the luxury fashion industry, was established in 1961 and became a pioneer in introducing luxury prêt-à-porter with its revolutionary 'Rive Gauche' collection in 1966. As part of the Kering Group since 1999, the brand continues to thrive under the creative direction of Anthony Vaccarello, offering a wide array of products including ready-to-wear, shoes, handbags, and accessories. Saint Laurent is renowned for its commitment to innovation and excellence, maintaining its position at the pinnacle of the luxury fashion world.
Role & Responsibilities
- Oversee the client advisor team in collaboration with store leadership, ensuring achievement of sales targets and key performance indicators.
- Provide exceptional client and after-sale service, fostering memorable and sophisticated experiences for clients.
- Train and develop new and existing client advisors, promoting a culture of continuous learning and improvement.
- Cultivate and manage a robust client portfolio to drive business growth.
- Exceed individual sales and KPI goals through a business-oriented and entrepreneurial approach.
- Create personalized and timeless fashion solutions for clients, demonstrating a passion for fashion culture.
- Maintain a professional and authentic communication style with clients and colleagues.
- Support front and back-of-house teams, enhancing overall team spirit and performance.
- Adhere to all company policies and operational procedures.
Qualifications
- Professional experience in high-quality service environments, preferably in fashion retail, luxury hospitality, or customer service.
- Strong leadership and management capabilities, with a proven ability to motivate and inspire teams.
- Passion for fashion culture and personal styling.
- Entrepreneurial mindset with a business-oriented approach.
- Open-mindedness and appreciation for a company that values audacity and authenticity.
Skills
Experience
A minimum of 3-5 years in a luxury retail or high-end service environment, with proven leadership experience.
Education
Bachelor's degree in Business, Fashion, or a related field preferred.
Benefits
Comprehensive benefits package including health insurance, retirement plans, and employee discounts.
Culture
Saint Laurent fosters a diverse and inclusive workplace, valuing diversity in all its forms, including gender, age, nationality, culture, and more. The brand encourages a collaborative environment where individuals can express their talents and contribute to the company's adaptability in a changing world.