Senior Client Advisor
Join Saint Laurent in Incheon as a Senior Client Advisor, part of the Kering Group. Deliver exceptional client service and drive sales in a prestigious luxury fashion environment.
Overview
Saint Laurent, part of the prestigious Kering Group, is a venerated name in the luxury fashion industry. Established in 1961, it was the first couture house to introduce luxury prêt-à-porter with its iconic 'Rive Gauche' collection, marking a pivotal moment in fashion history. Under the creative leadership of Anthony Vaccarello since 2016, Saint Laurent continues to set benchmarks in luxury fashion, offering a diverse range of products including women's and men's ready-to-wear, shoes, handbags, and accessories.
Role & Responsibilities
- Deliver exceptional client and after-sale service to all visitors and clients.
- Engage passionately with clients, focusing on their needs and anticipating future requests.
- Develop and maintain a strong client portfolio to drive proactive business growth.
- Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
- Create personalized, versatile, and timeless fashion silhouettes for clients.
- Foster transparent and genuine relationships with clients, ensuring unique connections.
- Communicate professionally and authentically with both clients and colleagues.
- Utilize all available tools to maximize business opportunities.
- Support front and back-of-house teams to enhance team spirit and achievements.
- Adhere to company policies and operational procedures.
Qualifications
- Professional experience in high-quality service environments such as fashion retail, customer service, or luxury hospitality.
Skills
Experience
Preferred experience in high-quality service environments such as fashion retail, customer service, or luxury hospitality.
Benefits
Competitive benefits package including opportunities for professional development within a leading luxury fashion house.
Culture
Saint Laurent fosters a dynamic and inclusive workplace culture that values audacity, authenticity, and innovation. Employees are encouraged to embrace change and contribute to the brand's legacy of excellence and creativity.