Senior Client Advisor

Overview

Saint Laurent, a prestigious brand under the Kering Group, has been at the forefront of luxury fashion since its inception in 1961. Renowned for pioneering the luxury prêt-à-porter movement with its 'Rive Gauche' collection, the brand continues to set trends under the creative direction of Anthony Vaccarello. As part of Kering, a global luxury group, Saint Laurent offers a dynamic and innovative work environment that values creativity and excellence.

Role & Responsibilities

• Oversee the client advisor team in collaboration with store leadership to achieve sales targets and key performance indicators.
• Provide training and development for new and existing client advisors.
• Foster a positive work environment that promotes teamwork, creativity, and collaboration.
• Deliver exceptional client and after-sale service to all clients and visitors.
• Build and maintain a robust client portfolio to drive business growth.
• Exceed individual sales and KPI goals through a business-minded and entrepreneurial approach.
• Create personalized and timeless fashion silhouettes for clients.
• Maintain a transparent and genuine relationship with clients to foster unique connections.
• Communicate professionally and authentically with clients and colleagues.
• Utilize available tools to optimize business opportunities.
• Support front and back-of-house teams to enhance overall team spirit.
• Adhere to company policies and operational procedures.

Qualifications

• Professional experience in high-quality service environments such as fashion retail, customer service, or luxury hospitality is preferred.
• Strong leadership and management skills with the ability to motivate and inspire a team.
• A passion for fashion culture and the ability to create personalized looks.
• A natural business mindset and entrepreneurial spirit.
• Open-mindedness and a preference for a company that values audacity and authenticity.

Skills

Experience

Preferred experience in luxury fashion retail or a similar high-end service environment.

Benefits

Comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discounts/perks, and a retirement plan with employer contributions.

Culture

Saint Laurent is committed to fostering a diverse workforce that enriches the workplace through various forms of diversity, including gender, age, nationality, culture, religious beliefs, and sexual orientation. The company embraces diversity as a means to express talent both individually and collectively, enhancing its ability to adapt to a changing world. As an Equal Opportunity Employer, Saint Laurent welcomes applications from all qualified candidates, regardless of their background.