Senior Client Advisor
Join Saint Laurent in Canoga Park as a Senior Client Advisor. Lead a dynamic team in a luxury fashion environment, offering exceptional client service and driving sales.
Overview
Saint Laurent, a prestigious brand under the Kering Group, has been at the forefront of luxury fashion since its inception in 1961. Renowned for pioneering the luxury prêt-à-porter movement with its 'Rive Gauche' collection, the brand continues to set trends under the creative direction of Anthony Vaccarello. As part of Kering, Saint Laurent benefits from the conglomerate's extensive resources and commitment to sustainability and innovation in the luxury sector.
Role & Responsibilities
- Lead the client advisor team, ensuring both individual and team sales targets are met.
- Provide training and ongoing development for new and existing client advisors.
- Foster a positive work environment that promotes teamwork, creativity, and collaboration.
- Deliver exceptional client and after-sale service to all clients and visitors.
- Cultivate strong client relationships by understanding and anticipating their needs.
- Develop a robust client portfolio to drive business growth.
- Exceed individual sales and KPI goals through a business-minded and entrepreneurial approach.
- Create personalized and timeless fashion experiences for clients.
- Maintain transparent and genuine communication with clients.
- Utilize available tools to optimize business opportunities.
- Support both front and back-of-house teams to enhance team spirit.
- Adhere to all company policies and operational procedures.
Qualifications
- Experience in high-quality service environments, preferably in fashion, accessories, or luxury hospitality.
- Strong leadership and management capabilities.
- A passion for fashion culture and personalized styling.
- A business mindset with an entrepreneurial spirit.
- Open-mindedness and appreciation for a company that values audacity and authenticity.
Skills
Experience
Preferred experience in luxury retail, customer service, or luxury hospitality environments.
Benefits
Comprehensive benefits package including medical, dental, vision, disability insurance, paid time off, employee discounts, and a retirement plan with employer contributions.
Culture
Saint Laurent is dedicated to fostering a diverse workforce, believing that diversity in all its forms enriches the workplace. The company values audacity and authenticity, providing opportunities for individuals to express their talents and adapt to a changing world. As an Equal Opportunity Employer, Saint Laurent welcomes applications from all qualified candidates, regardless of background.