Senior Client Advisor
Join Saint Laurent in Bal Harbour as a Senior Client Advisor. Lead the client advisor team, drive sales, and deliver exceptional service in a luxury fashion environment.
Overview
Saint Laurent, a prestigious brand under the Kering Group, has been a trailblazer in the fashion industry since its inception in 1961. Known for pioneering luxury prêt-à-porter, Saint Laurent continues to set the standard for elegance and innovation under the creative direction of Anthony Vaccarello. The brand offers a wide range of products including ready-to-wear, shoes, handbags, and accessories, maintaining its position at the pinnacle of the luxury market.
Role & Responsibilities
- Oversee the client advisor team in collaboration with the store leadership.
- Achieve individual sales targets and ensure the team meets their objectives.
- Provide training and development for new and existing client advisors.
- Foster a positive work environment that encourages teamwork and creativity.
- Deliver exceptional client and after-sale service.
- Cultivate and maintain a robust client portfolio.
- Drive performance to exceed sales and KPI goals.
- Create personalized and timeless fashion silhouettes for clients.
- Communicate professionally with clients and colleagues.
- Utilize available tools to optimize business opportunities.
- Support front and back-of-house teams to enhance team spirit.
- Adhere to company policies and operational procedures.
Qualifications
- Professional experience in high-quality service environments such as fashion retail, customer service, or luxury hospitality.
- Strong leadership and management capabilities.
- Passion for fashion culture and personalized styling.
- Entrepreneurial spirit and business mindset.
- Open-mindedness and appreciation for audacity and authenticity.
- Team-oriented attitude.
- Proficiency with tools and applications.
- Ability to multitask and prioritize in a fast-paced environment.
- Proactive and problem-solving attitude.
- Excellent communication skills in English and the local language.
Skills
Experience
Preferred experience in luxury fashion retail or a similar high-quality service industry.
Benefits
Saint Laurent is committed to fostering a diverse workforce and offers opportunities for professional growth and development.
Culture
Saint Laurent embraces diversity in all its forms, enriching the workplace and fostering an environment where talent can thrive both individually and collectively. The company values audacity, authenticity, and adaptability, encouraging employees to express their creativity and contribute to the brand's legacy.