Sales Advisor

Overview

Saint Laurent is a leading Parisian maison renowned for modern, sophisticated luxury ready-to-wear and accessories. The brand operates globally within the Kering Group and is known for its rigorous standards of craftsmanship, strong fashion identity, and emphasis on discreet, high-touch client service.

Role & Responsibilities

• Deliver an exceptional, personalised client experience before, during and after the sale, upholding the maison’s image and service standards.
• Identify, connect with and nurture clients by understanding their needs, anticipating future requests and cultivating long-term relationships.
• Build and maintain a proactive client portfolio to generate recurring business and maximise lifetime value.
• Meet and exceed individual sales targets and KPIs through a business-minded, entrepreneurial approach to selling.
• Create personalised, versatile and timeless looks for clients, demonstrating strong styling sensibility and product knowledge.
• Communicate professionally and authentically with clients and colleagues, ensuring clarity and discretion at all times.
• Use available retail tools and systems to optimise sales opportunities and client follow-up.
• Support front- and back-of-house teams to foster collaboration and contribute to overall store performance.
• Adhere strictly to company policies, operational procedures and visual merchandising standards.

Qualifications

• Professional experience preferred in luxury fashion or accessories retail, high-end customer service or luxury hospitality.
• Demonstrable passion for fashion with an ability to create personalised looks and translate trends into client-appropriate styling.
• Commercial mindset with an entrepreneurial attitude and track record of meeting sales objectives.
• Strong team orientation and willingness to support colleagues to achieve collective goals.
• Comfortable with digital tools and retail applications; quick to learn new technologies.
• Ability to work in a fast-paced environment, multitask and prioritise effectively.
• Proactive, enthusiastic and solution-focused approach to client needs and operational challenges.
• Excellent verbal and written communication and listening skills in English.

Skills

Experience

Preferred experience in luxury fashion or accessory retail, high-end customer service or luxury hospitality with a proven ability to build client relationships and achieve sales targets.

Culture

Saint Laurent cultivates a sophisticated, fashion-forward workplace where creativity, discretion and exacting standards are paramount. The maison values authenticity, audacity and a client-centric mentality, encouraging employees to blend commercial rigour with refined aesthetic sensibility.