Retail Operations Assistant
Join Saint Laurent in Paris as a Retail Operations Assistant. This role involves coordinating omnichannel services and supporting boutique operations across France, Monaco, Belgium, Netherlands, and Morocco.
Overview
Founded in 1961, Yves Saint Laurent was the first fashion house to introduce the concept of luxury ready-to-wear with the creation of the 'Rive Gauche' line in 1966, symbolizing youth and freedom. This pivotal shift modernized fashion and revolutionized the socio-cultural landscape. In 1999, Yves Saint Laurent was acquired by the luxury division of the Kering Group, and under the creative direction of Anthony Vaccarello since April 2016, it continues to be positioned at the pinnacle of the luxury universe. Today, Saint Laurent's collections encompass women's and men's ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties, and eyewear.
Role & Responsibilities
- Coordinate omnichannel services, including in-store order reservations, client appointment data tracking, remote sales data analysis, and queue management tool implementation.
- Manage catering orders for boutiques, including budget and invoice handling.
- Participate in training field teams on omnichannel topics.
- Identify boutique needs regarding omnichannel services, packaging, uniforms, and orders.
- Analyze commercial and operational performance indicators, including monthly retail application reports.
- Support boutiques with Aftersales and BeforeSales needs.
- Replenish boutique supplies such as packaging and uniforms.
- Contribute to the development of back-office objectives in coordination with HR.
Skills
Experience
A first experience in the retail industry is advantageous.
Benefits
The position offers a dynamic work environment in a prestigious luxury fashion house, providing exposure to various facets of retail operations.
Culture
Saint Laurent, as part of the Kering Group, fosters a culture of innovation, creativity, and excellence. The workplace is dynamic and fast-paced, encouraging collaboration and professional growth within the luxury fashion sector.