E-Business Operations Coordinator Internship
Join Saint Laurent in Paris as an E-Business Operations Coordinator Intern. Gain experience in luxury fashion with a focus on e-commerce operations. Fluent English required.
Overview
Saint Laurent, a prestigious name in the luxury fashion industry, was founded in 1961 and is renowned for pioneering the concept of luxury ready-to-wear with its iconic 'Rive Gauche' line. As part of the Kering Group since 1999, Saint Laurent continues to be a leader in the fashion world under the creative direction of Anthony Vaccarello. The brand offers a wide range of luxury products, including apparel, footwear, bags, and accessories.
Role & Responsibilities
- Manage the omnichannel order backlog, ensuring adherence to processing times and resolving any issues.
- Monitor B2B flows, ensuring compliance with shipping, delivery, and receipt deadlines for concession partners, as well as B2C shipments for marketplace clients.
- Coordinate Return to Vendor (RTV) activities with concession partners, managing processes among inventory, after-sales, and partners.
- Respond to partners' inquiries regarding product information and pricing to facilitate prompt inbounding of goods.
- Assist in investigating issues such as shipment delays, IT bugs, stock discrepancies, and sales variances.
- Organize communications to internal and external teams regarding relevant information.
- Participate in benchmarking for upcoming projects and support ongoing projects across multiple phases.
- Collaborate with cross-functional teams to propose automation and optimization solutions.
Qualifications
- Graduate of a university, engineering school, or business school specializing in Supply Chain or E-business (Master's level or equivalent).
- Initial experience in e-commerce or supply chain is preferred.
- Strong interest in the luxury sector.
Skills
Experience
Initial experience in e-commerce or supply chain is preferred.
Education
Graduate of a university, engineering school, or business school specializing in Supply Chain or E-business (Master's level or equivalent).
Benefits
Opportunity to work with a leading luxury brand and gain valuable industry experience.
Culture
Saint Laurent offers a dynamic and innovative work environment, fostering creativity and excellence. As part of the Kering Group, the brand is committed to sustainability and ethical practices, providing a supportive atmosphere for professional growth.