Department Manager

Location MilanLombardyItaly
Type Full-Time
Seniority Manager
Posted Mar 5, 2026
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Join Saint Laurent in Milan as a Department Manager, leading a team to achieve sales targets and promote brand engagement.

Overview

Saint Laurent, a prestigious brand under the Kering Group, is renowned for its pioneering spirit in luxury fashion. With a rich heritage dating back to 1961, the brand has consistently been at the forefront of fashion innovation, offering a diverse range of luxury products including ready-to-wear, accessories, and more. As part of Kering, Saint Laurent benefits from the conglomerate's global reach and commitment to sustainability and creativity.

Role & Responsibilities

  • Lead and motivate the department team to achieve sales targets and ensure customer satisfaction.
  • Promote brand engagement and uphold the brand's image within the store.
  • Implement and follow up on action plans defined with headquarters and the Store Director.
  • Recruit, develop, and retain customers, focusing on building loyalty with top clients and VIPs.
  • Ensure compliance with legal, safety, and internal processes, while challenging current practices for efficiency.
  • Provide high-quality feedback and reporting to the Store Director and Assistant Director.

Qualifications

  • Significant experience in luxury goods or retail sales.
  • Managerial experience with the ability to coach and provide feedback.
  • Strong knowledge of market and fashion trends.
  • Commitment to innovative projects and customer experience.

Skills

Excellent interpersonal and communication skills. Organizational skills with the ability to prioritize tasks. Adaptability and openness to change. High sensitivity to customer experience and loyalty. Product and fashion sensitivity.

Experience

Significant experience in luxury retail sales and management.

Culture

Saint Laurent is a dynamic workplace that values diversity and creativity. The brand fosters an inclusive environment where employees are encouraged to express their talents and adapt to a changing world. As part of the Kering Group, it emphasizes sustainability and innovation.