Department Manager

Location MilanLombardyItaly
Type Full-Time
Seniority Manager
Posted Mar 1, 2026
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Saint Laurent seeks a Department Manager in Milan, Italy, to lead sales and promote brand engagement. Join a leading luxury brand under the Kering Group.

Overview

Saint Laurent, a distinguished brand under the Kering Group, has been a trailblazer in the luxury fashion industry since its inception in 1961. Known for pioneering the luxury prêt-à-porter movement with its iconic 'Rive Gauche' collection, the brand continues to set trends under the creative leadership of Anthony Vaccarello. As part of Kering, a global luxury group, Saint Laurent offers a dynamic and innovative work environment, fostering creativity and excellence.

Role & Responsibilities

  • Lead and manage the department team to achieve sales targets and ensure high-quality customer service.
  • Implement and monitor action plans in collaboration with the Store Director and headquarters.
  • Cultivate customer relationships to enhance loyalty and retention, focusing on top clients and VIPs.
  • Promote the brand's culture and values both internally and externally.
  • Ensure compliance with legal, safety, and internal processes, while optimizing departmental efficiency.

Qualifications

  • Significant experience in luxury retail or goods sales, with a proven customer portfolio.
  • Demonstrated managerial experience with the ability to coach and provide constructive feedback.
  • Strong knowledge of fashion trends and product sensitivity.

Skills

Excellent interpersonal and customer service skills. Organizational and prioritization capabilities. Adaptability and openness to new ideas. High level of responsiveness and availability.

Experience

Significant experience in luxury retail or goods sales, with a focus on customer portfolio management and team leadership.

Benefits

Saint Laurent is committed to fostering a diverse and inclusive workplace, offering opportunities for professional growth and development within a leading luxury brand.

Culture

Saint Laurent values diversity in all its forms, believing it enriches the workplace and enhances the ability to adapt to a changing world. The company promotes a culture of innovation, inclusivity, and excellence, encouraging employees to express their talents both individually and collectively.