Client Engagement Specialist

Location Beverly HillsCaliforniaUSA
Type Full-Time
Seniority Mid-Level
Posted Mar 1, 2026
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Join Saint Laurent in Beverly Hills as a Client Engagement Specialist. This role supports VIC clientele development and operational excellence. Apply now for a luxury retail career.

Overview

Saint Laurent, a distinguished name in luxury fashion, was founded in 1961 and became renowned for pioneering the luxury prêt-à-porter movement with its 'Rive Gauche' collection in 1966. As part of the Kering Group since 1999, Saint Laurent continues to lead the luxury fashion industry under the creative direction of Anthony Vaccarello. The brand offers a wide array of collections, including women's and men's ready-to-wear, shoes, handbags, and accessories, maintaining its prestigious position in the fashion world.

Role & Responsibilities

  • Support the development and growth of top-tier VIC clientele at the Beverly Hills Flagship.
  • Assist in the recruitment and retention of new Stylists, focusing on expanding the Stylist Program.
  • Facilitate PR and VIP requests, including in-store fittings and product movement management.
  • Maintain accurate records of all consignments.
  • Provide comprehensive sales floor coverage, managing and servicing client interactions independently.
  • Assist the sales team during selling ceremonies, ensuring a seamless client experience.
  • Generate and support one-to-one appointments for top clients.
  • Ensure customer satisfaction and uphold the brand's qualitative standards.
  • Perform other duties as assigned by management.

Qualifications

  • Minimum of 2 years of retail experience, preferably in luxury or contemporary settings.

Skills

Collaborative team player with strong interpersonal skills. Ability to work under tight deadlines and manage multiple tasks. Proactive problem-solving abilities and flexibility. Strong verbal and written communication skills. Exceptional customer service skills. Highly organized with attention to detail. Understanding and passion for luxury fashion. Ability to handle confidential information with integrity. Proficiency in Microsoft Office programs.

Experience

A minimum of 2 years in retail, with preference for luxury or contemporary experience.

Benefits

The position offers a comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discounts, and a retirement plan with employer contributions.

Culture

Saint Laurent is committed to fostering a diverse workforce, embracing diversity in all its forms, including gender, age, nationality, culture, religious beliefs, and sexual orientation. The company believes that diversity enriches the workplace and opens opportunities for individuals to express their talents both individually and collectively. As an Equal Opportunity Employer, Saint Laurent welcomes applications from all qualified candidates.