Client Advisor
Join Saint Laurent in Wailea as a Client Advisor. Contribute to luxury fashion sales and client relations in a dynamic environment. Located in the USA.
Overview
Saint Laurent, a distinguished entity within the Kering Group, has been at the forefront of luxury fashion since its inception in 1961. Renowned for pioneering the luxury prêt-à-porter movement with its iconic 'Rive Gauche' collection, the brand continues to redefine the fashion landscape under the creative leadership of Anthony Vaccarello. As part of Kering, a global leader in luxury, Saint Laurent offers a dynamic environment that fosters innovation and excellence.
Role & Responsibilities
- Deliver exceptional client and after-sales service to all visitors and clients.
- Foster strong client relationships by understanding and anticipating their needs.
- Cultivate and maintain a robust client portfolio to drive business growth.
- Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
- Create personalized, versatile, and timeless fashion silhouettes for clients.
- Maintain a transparent and genuine rapport with clients to establish unique connections.
- Communicate professionally and sincerely with clients and colleagues.
- Utilize available tools effectively to optimize business opportunities.
- Collaborate proactively with front and back-of-house teams to enhance team spirit.
- Adhere to all company policies and operational procedures.
Qualifications
- Experience in high-quality service roles, preferably in fashion retail, customer service, or luxury hospitality.
- Passion for fashion culture and creating personalized looks.
- Business acumen and entrepreneurial spirit.
- Strong team player with a collaborative mindset.
- Proficiency with tools and technology, and adaptability to new applications.
- Ability to thrive in a fast-paced environment, multitask, and prioritize effectively.
- Proactive, passionate, and problem-solving attitude.
- Excellent communication skills in English and local language; additional languages preferred.
- Openness to change and a growth-oriented mindset.
Skills
Experience
Preferred experience in high-quality service roles within fashion retail, customer service, or luxury hospitality.
Benefits
Comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discounts/perks, and a retirement plan with employer contributions.
Culture
Saint Laurent is committed to fostering a diverse workforce, embracing diversity in all its forms, including gender, age, nationality, culture, religious beliefs, and sexual orientation. This diversity enriches the workplace and enhances the ability to adapt to a changing world. As an Equal Opportunity Employer, Saint Laurent welcomes applications from all qualified candidates, regardless of their background.