Client Advisor
Saint Laurent is hiring a Client Advisor in Taipei to deliver exceptional luxury client service and drive boutique sales.
Overview
Saint Laurent is a leading Parisian maison within the Kering luxury group, distinguished by its modern, provocative aesthetic and rigorous artisanal standards. The brand cultivates a high-performance retail environment where creativity, refined taste and commercial acumen intersect to deliver elevated client experiences.
Role & Responsibilities
- Deliver exemplary client service and after‑sales care, ensuring every interaction is personalized, discreet and memorable.
- Cultivate and manage a robust client portfolio through proactive outreach, follow-up and relationship nurturing to grow repeat business.
- Achieve and exceed individual sales targets and KPIs by applying a business‑minded, entrepreneurial approach to selling.
- Curate and present personalized, versatile looks that reflect the Maison’s aesthetic and meet client needs.
- Utilize available tools and systems to identify business opportunities, manage client records and optimize sales conversion.
- Collaborate with front‑ and back‑of‑house teams to support daily operations and contribute to collective store performance.
- Adhere strictly to company policies, visual standards and operational procedures while representing the brand with authenticity and discretion.
Qualifications
- Proven experience in high‑end customer service or luxury retail, fashion accessories or hospitality environments.
- Demonstrable passion for fashion and personal styling with an eye for creating timeless silhouettes.
- Entrepreneurial mindset with commercial drive and a results‑oriented approach.
- Strong team orientation and the ability to support colleagues to achieve shared objectives.
- Comfortable with digital tools and quick to learn new applications and systems.
- Excellent verbal and written communication skills in English and the local language (Mandarin Chinese).
- Calm under pressure, highly organized, able to multitask and prioritize in a fast‑paced boutique setting.
Skills
Experience
Previous experience in luxury retail, premium customer service or upscale hospitality is preferred, with a demonstrated track record of developing client relationships and meeting sales objectives.
Education
High school diploma or equivalent; vocational or tertiary education in fashion, retail, or business is a plus.
Culture
Saint Laurent promotes a high‑calibre, creative workplace that values audacity, authenticity and sartorial excellence. The maison emphasizes teamwork, professional development and diversity, fostering an environment where individual talent supports the brand’s global luxury positioning.