Client Advisor

Overview

Saint Laurent is an iconic French luxury fashion house and a member of the Kering group, renowned for its modern, Parisian aesthetic and rigorous approach to craftsmanship. Under contemporary creative leadership, the Maison produces women’s and men’s ready-to-wear, leather goods, shoes and accessories, and operates globally through flagship stores and boutiques that emphasize refined client service.

Role & Responsibilities

• Deliver a consistently exceptional, sophisticated in-store and after-sales experience to all clients and visitors.
• Actively connect, reconnect and build trust with clients; identify needs, anticipate requests and cultivate a robust client portfolio.
• Drive personal sales and contribute to store KPIs through a business-minded, entrepreneurial approach.
• Create personalized, versatile and stylish looks for clients that reflect the Maison’s aesthetic.
• Use available digital and in-store tools to identify and optimise commercial opportunities.
• Collaborate proactively with front- and back-of-house teams to support collective targets and store performance.
• Communicate professionally and transparently with clients and colleagues while upholding brand standards and operational procedures.

Qualifications

• Previous experience in client-facing roles—preferably luxury fashion or accessories retail, customer service, or high-end hospitality.
• Demonstrable passion for fashion, styling and creating tailored client looks.
• Business-oriented mindset with an entrepreneurial spirit and a track record (or appetite) for meeting sales targets.
• Strong team orientation, adaptability and the ability to work in a fast-paced retail environment.
• Comfortable using digital tools and point-of-sale applications; quick to adopt new technology.
• Proactive, solution-focused attitude with excellent verbal, written and listening skills in English.

Skills

Experience

Preferred: prior experience in luxury retail, fashion accessories or luxury hospitality delivering high-touch client service and achieving individual sales targets.

Education

High school diploma or equivalent; vocational training or certifications in retail, sales or fashion preferred.

Culture

Saint Laurent’s workplace culture blends Parisian elegance with a performance-driven retail ethos. The Maison values creativity, personal initiative and high standards of client service, while promoting diversity and inclusion as central to its global teams.