Client Advisor
Join Saint Laurent in Serravalle Scrivia, Italy as a Client Advisor. Contribute to luxury fashion sales and client satisfaction in a dynamic, inclusive environment.
Overview
Saint Laurent, a prestigious brand under the Kering Group, is renowned for its pioneering role in the luxury fashion industry. Established in 1961, it was the first couture house to introduce luxury prêt-à-porter with its iconic 'Rive Gauche' collection. Under the creative direction of Anthony Vaccarello since 2016, Saint Laurent continues to lead the luxury fashion world, offering a diverse range of products including ready-to-wear, footwear, and accessories.
Role & Responsibilities
- Deliver exceptional client and after-sale service to all visitors and clients.
- Engage passionately with clients, identifying their needs and anticipating future requests.
- Build and maintain a strong client portfolio to drive business growth.
- Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
- Create personalized, versatile, and timeless fashion silhouettes for clients.
- Foster genuine connections with clients through transparent communication.
- Utilize available tools to maximize business opportunities.
- Support front and back-of-house teams, enhancing overall team spirit.
- Adhere to company policies and operational procedures.
Qualifications
- Professional experience in high-quality service environments such as fashion retail, customer service, or luxury hospitality.
- Personal taste and passion for fashion culture.
- Natural business mindset and entrepreneurial spirit.
- Open-mindedness and appreciation for audacity and authenticity.
- Strong team spirit and collaborative mindset.
Skills
Experience
Preferred experience in high-quality service environments, particularly in fashion retail, customer service, or luxury hospitality.
Benefits
Saint Laurent offers a dynamic work environment that values diversity and inclusivity, providing opportunities for personal and professional growth.
Culture
Saint Laurent fosters a culture of innovation and inclusivity, encouraging employees to express their talents individually and collectively. The brand values diversity in all its forms, enriching the workplace and enhancing adaptability in a changing world.