Client Advisor
Join Saint Laurent in Rome as a Client Advisor, contributing to luxury fashion sales and client relationships. Part of the Kering Group, Saint Laurent offers a dynamic and inclusive work environment.
Overview
Saint Laurent, a distinguished member of the Kering Group, is renowned for its pioneering spirit in luxury fashion. Established in 1961, the brand revolutionized the industry with its introduction of luxury prêt-à-porter. Under the creative direction of Anthony Vaccarello since 2016, Saint Laurent continues to set the bar for elegance and innovation in fashion, offering a diverse range of products including ready-to-wear, accessories, and eyewear.
Role & Responsibilities
- Deliver exceptional client and after-sales service to all visitors and clients.
- Engage passionately with clients, placing them at the forefront, identifying their needs, and anticipating future requests.
- Develop and maintain a strong client portfolio to ensure proactive and sustained business growth.
- Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
- Create personalized, versatile, and timeless fashion silhouettes for clients, showcasing a passion for fashion culture.
- Foster genuine and transparent relationships with clients, establishing unique connections.
- Communicate professionally and authentically with clients and colleagues.
- Utilize available tools effectively to maximize business opportunities.
- Support both front and back-of-house teams, contributing to team achievements and fostering team spirit.
- Adhere to all company policies and operational procedures.
Qualifications
- Professional experience in high-quality service environments, such as fashion retail, customer service, or luxury hospitality.
Skills
Experience
Preferred experience in providing high-quality service focused on client expectations, ideally within fashion and accessory retail, customer service, or luxury hospitality.
Benefits
Saint Laurent offers a dynamic and inclusive workplace environment that values diversity in all its forms, providing opportunities for personal and professional growth.
Culture
Saint Laurent fosters a culture of innovation, audacity, and authenticity, encouraging employees to express their talents individually and collectively. The brand is committed to diversity and inclusion, welcoming applications from all qualified candidates.