Client Advisor
Join Saint Laurent in Orlando as a Client Advisor. Contribute to store sales, deliver exceptional client service, and uphold the brand's luxury standards. Located in the United States.
Overview
Saint Laurent, a prestigious brand under the Kering Group, has been a trailblazer in the luxury fashion industry since its inception in 1961. Renowned for introducing the concept of luxury prêt-à-porter, the brand continues to redefine fashion under the creative direction of Anthony Vaccarello. As part of Kering, a global luxury group, Saint Laurent offers unparalleled opportunities for growth and innovation within the luxury sector.
Role & Responsibilities
- Provide exceptional client and after-sale service to all visitors and clients.
- Engage passionately with clients, placing them at the center of the experience, identifying their needs, and anticipating future requests.
- Cultivate a strong client portfolio to ensure proactive and sustainable business growth.
- Exceed individual sales and KPI targets with a business-oriented and entrepreneurial mindset.
- Create personalized, versatile, and timeless fashion silhouettes for clients, demonstrating a passion for fashion culture.
- Foster transparent and genuine client relationships, establishing unique connections.
- Communicate professionally and sincerely with clients and colleagues.
- Utilize all available tools to optimize business opportunities.
- Collaborate proactively with front and back-of-house teams to enhance team spirit and achievements.
- Adhere to all company policies and operational procedures.
Qualifications
- Experience in high-quality service roles, preferably in fashion & accessory retail, customer service, or luxury hospitality.
- Passion for fashion culture and creating personalized looks.
- Business mindset with an entrepreneurial spirit.
- Strong team spirit to achieve common goals.
- Comfortable with technology and quick to adapt to new tools.
- Motivated to work in a fast-paced environment, capable of multitasking and prioritizing tasks.
- Proactive, passionate, and problem-solving attitude.
- Excellent written, oral, and listening skills in English and local language; additional languages preferred.
- Open to change and sees it as an opportunity for growth and development.
Skills
Experience
Preferred experience in luxury fashion retail, customer service, or luxury hospitality.
Benefits
Saint Laurent offers a dynamic work environment with opportunities for professional growth and development within the luxury fashion industry.
Culture
Saint Laurent is committed to fostering a diverse workforce, believing that diversity in gender, age, nationality, culture, religious beliefs, and sexual orientation enriches the workplace. The company values individuality and collective talent, encouraging adaptability in a changing world. As an Equal Opportunity Employer, Saint Laurent welcomes and considers applications from all qualified candidates, regardless of their background.