Client Advisor
Join Saint Laurent in Orlando as a Client Advisor. Be part of a dynamic team within the luxury fashion industry, contributing to sales and client satisfaction.
Overview
Saint Laurent, a distinguished name in the luxury fashion industry, is part of the prestigious Kering Group, a global leader in apparel and accessories. Since its inception in 1961, Saint Laurent has been at the forefront of fashion innovation, introducing luxury prêt-à-porter to the world. Under the creative direction of Anthony Vaccarello, the brand continues to set benchmarks in luxury fashion, offering an array of products including ready-to-wear, footwear, and accessories.
Role & Responsibilities
- Deliver exceptional client service and after-sales support to all visitors and clients.
- Engage passionately with clients, placing them at the forefront to identify and anticipate their needs.
- Develop and maintain a strong client portfolio to drive proactive business growth.
- Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
- Create personalized, versatile, and timeless fashion silhouettes for clients.
- Foster genuine connections with clients through transparent communication.
- Utilize available tools to optimize business opportunities.
- Collaborate effectively with front and back-of-house teams to enhance team spirit.
- Adhere to all company policies and operational procedures.
Qualifications
- Experience in high-quality service roles, preferably in fashion retail, customer service, or luxury hospitality.
- Passion for fashion culture and creating personalized looks.
- Business acumen and entrepreneurial spirit.
- Strong team player with a collaborative mindset.
- Proficiency with technology and adaptability to new tools.
- Motivation to thrive in a fast-paced environment with multitasking abilities.
- Proactive and creative problem-solving attitude.
- Excellent communication skills in English and local language; additional languages are a plus.
- Openness to change and a growth-oriented mindset.
Skills
Experience
Experience in client-facing roles within fashion retail, customer service, or luxury hospitality is preferred.
Benefits
Saint Laurent offers a dynamic work environment with opportunities for growth and development within the luxury fashion industry.
Culture
Saint Laurent is committed to fostering a diverse and inclusive workplace, valuing diversity in all its forms including gender, age, nationality, culture, religious beliefs, and sexual orientation. The company encourages a culture of expression and adaptation, welcoming applications from all qualified candidates.