Client Advisor

Overview

Saint Laurent is an iconic Parisian maison within the Kering luxury group, recognised for its modern, couture‑inspired ready‑to‑wear and accessories. The brand operates flagship boutiques and concessions globally, combining a heritage of refined tailoring with a contemporary creative direction to deliver a premium client experience.

Role & Responsibilities

• Deliver an elevated, personalised client experience across sales and after‑sales interactions to uphold the Maison’s luxury standards.
• Proactively cultivate and expand a proprietary client portfolio through clienteling, outreach and relationship management.
• Consistently achieve and exceed individual sales targets and KPIs through a commercial, entrepreneurial approach to selling.
• Create tailored looks and offer styling advice that reflect the brand aesthetic and clients’ lifestyles.
• Utilize in‑store systems and available digital tools to identify opportunities, manage appointments and optimise sales conversion.
• Collaborate with front‑ and back‑of‑house teams to support store operations, stock flow and a cohesive team performance.
• Communicate clearly and professionally with clients and colleagues, ensuring accuracy in transactions and service follow‑up.
• Adhere to company policies, visual standards and operational procedures at all times.

Qualifications

• Proven experience in client‑facing roles delivering high‑quality service, preferably in luxury fashion, accessories retail or upscale hospitality.
• Demonstrable passion for fashion and the ability to create refined, personalised silhouettes for clients.
• Commercial mindset with entrepreneurial drive and a strong orientation to meeting sales objectives.
• Excellent interpersonal, written and verbal communication skills in English and the local language (French); additional languages are an asset.
• Comfortable with retail technology and able to adapt quickly to new tools and applications.
• Resilient, organised and able to prioritise in a fast‑paced environment while maintaining attention to detail.

Skills

Experience

Preferred experience in luxury retail, fashion/accessories sales, customer service or luxury hospitality, with a track record of high‑quality client service and meeting sales targets.

Culture

Saint Laurent fosters a highly creative, fashion‑centric workplace where discretion, excellence and stylistic rigor are prized. As part of the Kering group, the brand values diversity and collaboration, encouraging employees to develop their craft within an international luxury network.