Client Advisor

Location MilanLombardyItaly
Type Full-time
Seniority Entry-Level
Posted Feb 28, 2026
Apply Now

Join Saint Laurent in Milan as a Client Advisor. Contribute to store sales and deliver exceptional client experiences in this prestigious luxury fashion house.

Overview

Saint Laurent, a distinguished name in the luxury fashion industry, is part of the esteemed Kering Group. Founded in 1961, the brand revolutionized fashion with its introduction of luxury prêt-à-porter, symbolizing youth and freedom. Under the creative direction of Anthony Vaccarello since 2016, Saint Laurent continues to lead in the luxury sector, offering a wide array of products including ready-to-wear, accessories, and more.

Role & Responsibilities

  • Deliver exceptional client and after-sales service to all visitors and clients.
  • Engage passionately with clients, placing them at the center and anticipating their needs.
  • Cultivate a strong client portfolio to drive proactive business growth.
  • Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
  • Create personalized, versatile, and timeless fashion silhouettes for clients.
  • Maintain a transparent and genuine attitude, fostering unique client connections.
  • Communicate professionally and authentically with clients and colleagues.
  • Utilize available tools to optimize business opportunities.
  • Support front and back-of-house teams to enhance team spirit and achievements.
  • Adhere to company policies and operational procedures.

Qualifications

  • Preferred experience in high-quality service environments such as fashion retail, customer service, or luxury hospitality.

Skills

Personal taste and passion for fashion culture, with an ability to create personalized looks. Business mindset with an entrepreneurial spirit. Open-mindedness and appreciation for audacity and authenticity. Strong team spirit and collaboration skills. Proficiency with tools and applications, with a quick learning ability for new technologies. Ability to work in a fast-paced environment, multitask, and prioritize effectively. Proactive, enthusiastic, and problem-solving attitude. Excellent written, oral, and listening skills in English and the local language. Adaptability to change and a growth-oriented mindset.

Experience

Experience in providing high-quality service focused on client expectations, preferably in fashion and accessory retail, customer service, or luxury hospitality.

Benefits

Saint Laurent offers a dynamic work environment that values diversity and inclusivity, providing opportunities for growth and development.

Culture

Saint Laurent fosters a culture of diversity and inclusivity, valuing audacity and authenticity. The brand encourages individual and collective talent expression, adapting to a changing world while maintaining its prestigious position in the luxury fashion industry.