Client Advisor
Join Saint Laurent in Mexico City as a Client Advisor. Contribute to store sales, provide exceptional client service, and uphold the brand's luxury standards.
Overview
Saint Laurent, a renowned luxury fashion house founded in 1961, is a pivotal entity within the Kering Group's luxury goods division. Known for pioneering the concept of luxury prêt-à-porter with its iconic 'Rive Gauche' collection, Saint Laurent continues to set trends under the creative direction of Anthony Vaccarello since 2016. The brand offers a comprehensive range of products including women's and men's ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties, and eyewear.
Role & Responsibilities
- Provide exceptional client and after-sales service to all visitors and clients.
- Engage passionately with clients, identifying their needs and anticipating future requests.
- Cultivate a robust client portfolio to drive proactive and growing business.
- Exceed individual sales and KPI goals through a business mindset and entrepreneurial approach.
- Create personalized, versatile, and timeless silhouettes for clients.
- Maintain a transparent and genuine attitude to foster unique client connections.
- Communicate professionally and sincerely with clients and colleagues.
- Utilize available tools to optimize business opportunities.
- Collaborate proactively with front and back-of-house teams to enhance team spirit.
- Adhere to all company policies and operational procedures.
Qualifications
- Preferred experience in high-quality service roles, such as fashion retail, customer service, or luxury hospitality.
- Passion for fashion culture and creating personalized looks.
- Business mindset and entrepreneurial spirit.
- Strong team spirit to achieve common goals.
- Comfortable with tools and applications, adaptable to new technology.
- Motivated to work in a fast-paced environment, able to multitask and prioritize.
- Proactive, passionate, and problem-solving attitude.
- Excellent written, oral, and listening skills in English and local language, additional languages preferred.
Skills
Experience
Preferred experience in high-quality service roles within fashion retail, customer service, or luxury hospitality.
Benefits
Competitive benefits package including opportunities for professional development and growth within a prestigious luxury brand.
Culture
Saint Laurent fosters a dynamic and innovative workplace culture, emphasizing creativity, collaboration, and a commitment to excellence. As part of the Kering Group, employees benefit from a supportive environment that values diversity and encourages professional growth.