Client Advisor
Join Saint Laurent in Manchester as a Client Advisor. Contribute to store sales and provide exceptional client experiences in a luxury fashion environment.
Overview
Saint Laurent, a prestigious brand under the Kering Group, has been at the forefront of luxury fashion since its inception in 1961. Renowned for pioneering the luxury prêt-à-porter movement with its iconic 'Rive Gauche' collection, Saint Laurent continues to set the standard in the fashion industry. With Anthony Vaccarello at the creative helm since 2016, the brand offers a diverse range of products including ready-to-wear, footwear, handbags, and accessories, maintaining its esteemed position in the luxury market.
Role & Responsibilities
- Deliver exceptional client and after-sales service to all visitors and clients.
- Engage passionately with clients, focusing on their needs and anticipating future requests.
- Develop and maintain a strong client portfolio to drive business growth.
- Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
- Create personalized, versatile, and timeless fashion silhouettes for clients.
- Maintain a genuine and transparent relationship with clients to foster unique connections.
- Communicate professionally and authentically with clients and colleagues.
- Utilize available tools to optimize business opportunities.
- Support front and back-of-house teams to enhance team spirit and achievements.
- Adhere to company policies and operational procedures.
Qualifications
- Preferred experience in high-quality service roles, particularly in fashion, accessory retail, customer service, or luxury hospitality.
Skills
Experience
Experience in high-quality service environments, preferably within fashion, accessory retail, customer service, or luxury hospitality.
Benefits
Saint Laurent offers a dynamic work environment that values diversity and inclusivity, providing opportunities for personal and professional growth.
Culture
Saint Laurent fosters a culture of innovation, audacity, and authenticity, encouraging employees to express their talents and adapt to an ever-evolving world. As part of the Kering Group, the brand is committed to building a diverse workforce and promoting equal opportunity.