Client Advisor

Location LondonEnglandUK
Type Full-Time
Seniority Mid-Level
Posted Mar 1, 2026
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Join Saint Laurent in London as a Client Advisor. Contribute to store sales while delivering exceptional client experiences. Be part of the Kering Group's prestigious luxury fashion brand.

Overview

Saint Laurent, a prestigious brand under the Kering Group, has been at the forefront of luxury fashion since its inception in 1961. Renowned for pioneering the luxury prêt-à-porter movement with its revolutionary 'Rive Gauche' collection, Saint Laurent continues to set the benchmark for modern fashion under the creative direction of Anthony Vaccarello. As part of the Kering Group, Saint Laurent benefits from the conglomerate's global reach and commitment to sustainability and innovation in the luxury sector.

Role & Responsibilities

  • Deliver exceptional client and after-sale service to all visitors and clients.
  • Engage passionately with clients, placing them at the center and anticipating their needs.
  • Develop and maintain a strong client portfolio to drive business growth.
  • Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
  • Create personalized, versatile, and timeless fashion silhouettes for clients.
  • Foster genuine connections with clients through transparent and authentic communication.
  • Utilize available tools to optimize business opportunities effectively.
  • Support front and back-of-house teams to enhance team spirit and achievements.
  • Adhere to company policies and operational procedures consistently.

Qualifications

  • Professional experience in high-quality service environments such as fashion retail, customer service, or luxury hospitality.
  • A keen personal taste and passion for fashion culture.
  • Natural business mindset and entrepreneurial spirit.
  • Open-mindedness and appreciation for audacity and authenticity.
  • Strong team spirit and collaborative approach.

Skills

Proficiency with tools and applications, with a quick learning ability for new technologies. Ability to work in a fast-paced environment, multitask, and prioritize effectively. Proactive, enthusiastic, and problem-solving attitude. Excellent written, oral, and listening skills in English and the local language. Adaptability to change and a growth-oriented mindset.

Experience

Preferred experience in fashion and accessory retail, customer service, or luxury hospitality.

Benefits

Saint Laurent offers a dynamic work environment with opportunities for professional growth and development within the Kering Group. The company is committed to diversity and inclusion, providing an enriching workplace for all employees.

Culture

Saint Laurent fosters a culture of innovation, audacity, and authenticity, encouraging employees to express their talents individually and collectively. The brand values diversity in all its forms and is dedicated to creating an inclusive environment that adapts to a changing world.