Client Advisor

Posted Mar 1, 2026

Join Saint Laurent in London as a Client Advisor. This role involves delivering exceptional client service and driving sales in a luxury fashion environment. Part of the Kering Group, Saint Laurent offers a dynamic and inclusive workplace.

Overview

Saint Laurent, a prestigious brand under the Kering Group, is renowned for its pioneering spirit in the luxury fashion industry. Established in 1961, the brand revolutionized the fashion world with its introduction of luxury prêt-à-porter. Today, under the creative direction of Anthony Vaccarello, Saint Laurent continues to lead in the luxury sector, offering a wide range of products including ready-to-wear, shoes, handbags, and accessories.

Role & Responsibilities

Deliver exceptional client and after-sales service to all visitors and clients.
Engage passionately with clients, placing them at the center of the experience, identifying their needs and anticipating future requests.
Cultivate a strong client portfolio to ensure proactive and growing business.
Drive performance to exceed individual sales and KPI targets with a business-oriented and entrepreneurial mindset.
Create personalized, versatile, and timeless fashion silhouettes for clients, showcasing a passion for fashion culture.
Maintain a transparent and genuine attitude with clients, fostering unique connections.
Communicate professionally and authentically with clients and colleagues.
Utilize available tools effectively to optimize business opportunities.
Support front and back-of-house teams, contributing to team achievements and overall team spirit.
Adhere to company policies and operational procedures.

Qualifications

Preferred experience in high-quality service environments focused on client expectations, such as fashion retail, customer service, or luxury hospitality.

Skills

Personal taste and passion for fashion culture, with an ability to create personalized looks. Natural business mindset and entrepreneurial spirit. Open-mindedness and appreciation for a company valuing audacity and authenticity. Strong team spirit to achieve common goals. Proficiency with tools and applications, with an aptitude for learning new technologies quickly. Motivation to work in a fast-paced environment, with multitasking and prioritization skills. Proactive, enthusiastic, and problem-solving attitude. Excellent written, oral, and listening skills in English and the local language. Ability to embrace change as an opportunity for growth and development.

Experience

Experience in high-quality service environments, particularly in fashion retail, customer service, or luxury hospitality, is preferred.

Benefits

Saint Laurent is committed to fostering a diverse workforce and offers an inclusive environment where diversity in all its forms is valued. The company provides opportunities for personal and professional growth, encouraging employees to express their talents individually and collectively.

Culture

Saint Laurent, as part of the Kering Group, champions a culture of innovation, audacity, and authenticity. The brand values diversity and inclusivity, creating an environment where employees can thrive and contribute to the brand's legacy of luxury and modernity.