Client Advisor

Location LondonEnglandUK
Type Full-Time
Seniority Mid-Level
Posted Jan 7, 2026
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Saint Laurent seeks a Client Advisor in London for a 12-month fixed-term contract. Join a leading luxury fashion brand under Kering Group, known for innovation and excellence.

Overview

Saint Laurent, a prestigious brand under the Kering Group, has been a vanguard in the luxury fashion industry since its inception in 1961. Known for pioneering the luxury prêt-à-porter movement, Saint Laurent continues to redefine fashion under the creative leadership of Anthony Vaccarello. The brand offers an extensive range of products including ready-to-wear, accessories, and leather goods, maintaining its position at the pinnacle of the luxury market.

Role & Responsibilities

  • Deliver exceptional client and after-sales service to all visitors and clients.
  • Engage passionately with clients, placing them at the forefront, identifying their needs, and anticipating future requests.
  • Develop and maintain a robust client portfolio to ensure proactive business growth.
  • Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
  • Create personalized, versatile, and timeless fashion silhouettes for clients, showcasing a passion for fashion culture.
  • Maintain transparency and authenticity in client interactions, fostering unique connections.
  • Communicate professionally and authentically with clients and colleagues.
  • Utilize available tools effectively to maximize business opportunities.
  • Support front and back-of-house teams, contributing to team achievements and overall team spirit.
  • Adhere to all company policies and operational procedures.

Qualifications

  • Professional experience in high-quality service environments focused on client expectations, preferably in fashion, accessory retail, customer service, or luxury hospitality.

Skills

Personal taste and passion for fashion culture, with an ability to create personalized looks. Natural business mindset and entrepreneurial spirit. Open-mindedness and appreciation for a company valuing audacity and authenticity. Strong team spirit to achieve common goals. Proficiency with tools and applications, with a quick learning ability for new technologies. Motivation to work in a fast-paced environment, with multitasking and prioritization skills. Proactive, enthusiastic, and problem-solving attitude. Excellent written, oral, and listening skills in English and the local language. Adaptability to change as an opportunity for growth and development.

Experience

Experience in providing high-quality service in fashion, accessory retail, customer service, or luxury hospitality is preferred.

Benefits

Saint Laurent offers a dynamic and inclusive work environment, encouraging diversity in all its forms and providing opportunities for personal and professional growth.

Culture

Saint Laurent fosters a culture of innovation and creativity, valuing diversity and inclusivity. The brand encourages employees to express their talents individually and collectively, adapting to the ever-changing fashion landscape.