Client Advisor
Join Saint Laurent in Ibiza as a Client Advisor, part of the prestigious Kering Group. Contribute to luxury fashion sales and client satisfaction.
Overview
Saint Laurent, a distinguished name in the luxury fashion industry, was founded in 1961 and is renowned for pioneering the concept of luxury prêt-à-porter with its iconic 'Rive Gauche' collection. As part of the esteemed Kering Group since 1999, Saint Laurent continues to be a vanguard of modern fashion under the creative direction of Anthony Vaccarello. The brand offers a comprehensive range of products including ready-to-wear, shoes, handbags, and accessories, maintaining its position at the pinnacle of the luxury market.
Role & Responsibilities
- Provide exceptional client and after-sales service to all visitors and clients.
- Engage passionately with clients, identifying their needs and anticipating future requests.
- Cultivate a robust client portfolio to drive business growth.
- Exceed individual sales and KPI goals through a business-oriented and entrepreneurial approach.
- Create personalized, versatile, and timeless fashion silhouettes for clients.
- Foster genuine connections with clients through transparent communication.
- Communicate professionally and authentically with clients and colleagues.
- Utilize available tools to optimize business opportunities.
- Support front and back-of-house teams to enhance team spirit and achievements.
- Adhere to company policies and operational procedures.
Qualifications
- Professional experience in high-quality service environments such as fashion retail, customer service, or luxury hospitality.
- Personal taste and passion for fashion culture.
- Natural business mindset and entrepreneurial spirit.
- Open-mindedness and appreciation for audacity and authenticity.
- Strong team spirit to achieve common goals.
- Proficiency with tools and applications, with a quick learning ability for new technologies.
- Motivation to work in a fast-paced environment with multitasking and prioritization skills.
- Proactive, enthusiastic, and problem-solving attitude.
- Excellent written, oral, and listening skills in English and the local language.
- Embrace change as an opportunity for growth and development.
Skills
Experience
Preferred experience in fashion and accessory retail, customer service, or luxury hospitality, focusing on high-quality client service.
Benefits
Saint Laurent offers a dynamic work environment fostering diversity and inclusion, providing opportunities for professional growth and development.
Culture
Saint Laurent is committed to nurturing a diverse workforce, valuing gender, age, nationality, culture, religious beliefs, and sexual orientation. This diversity enriches the workplace, allowing for individual and collective talent expression and enhancing adaptability in a changing world.