Client Advisor

Overview

Saint Laurent, part of the esteemed Kering Group, stands as a beacon of luxury and innovation in the fashion industry. Founded in 1961, the brand revolutionized the fashion landscape by introducing luxury prêt-à-porter with its iconic 'Rive Gauche' collection. Under the creative direction of Anthony Vaccarello since 2016, Saint Laurent continues to lead in the luxury sector, offering a diverse range of collections including ready-to-wear, shoes, and accessories for both men and women.

Role & Responsibilities

• Deliver exceptional client and after-sale service to all visitors and clients.
• Foster connections with clients, placing them at the center to identify their needs and anticipate future requests.
• Cultivate a robust client portfolio to drive business growth.
• Exceed individual sales and KPI goals through a business-oriented and entrepreneurial approach.
• Create personalized, versatile, and timeless fashion silhouettes for clients.
• Maintain a transparent and genuine attitude to build unique client connections.
• Communicate professionally and authentically with clients and colleagues.
• Utilize all available tools to optimize business opportunities.
• Support front and back-of-house teams to enhance team spirit.
• Adhere to company policies and operational procedures.

Qualifications

• Professional experience in high-quality service environments such as fashion retail, customer service, or luxury hospitality is preferred.
• Passion for fashion culture and creating personalized looks.
• Natural business mindset and entrepreneurial spirit.
• Open-mindedness and appreciation for a company that values audacity and authenticity.
• Strong team spirit to achieve common goals.
• Comfortable with using tools and applications, and quick to learn new technologies.
• Motivation to work in a fast-paced environment with multitasking and prioritization skills.
• Proactive, enthusiastic, and problem-solving attitude.
• Excellent written, oral, and listening skills in English or local languages.
• Embrace change as an opportunity for growth and development.

Skills

Experience

Preferred experience in fashion and accessory retail, customer service, or luxury hospitality.

Benefits

Saint Laurent offers a dynamic and inclusive work environment that values diversity in all its forms, providing opportunities for personal and professional growth.

Culture

Saint Laurent fosters a culture of innovation, audacity, and authenticity, encouraging employees to express their talents individually and collectively. As part of the Kering Group, the brand is committed to diversity and equal opportunity, welcoming applicants from all backgrounds.