Client Advisor
Join Saint Laurent in Hamburg as a Client Advisor. Contribute to luxury fashion sales and client satisfaction in a dynamic environment. Apply now.
Overview
Saint Laurent, a distinguished brand under the Kering Group, has been at the forefront of luxury fashion since its inception in 1961. Renowned for pioneering the luxury prêt-à-porter movement with its iconic 'Rive Gauche' collection, Saint Laurent continues to set the standard in the fashion industry. With Anthony Vaccarello at the creative helm since 2016, the brand remains a leader in delivering exceptional women's and men's ready-to-wear, accessories, and more.
Role & Responsibilities
- Deliver exceptional client and after-sale service to all visitors and clients.
- Engage with clients passionately, identifying their needs and anticipating future requests.
- Cultivate a strong client portfolio to drive proactive and sustainable business growth.
- Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
- Create personalized, versatile, and timeless fashion silhouettes for clients.
- Maintain a transparent and genuine rapport with clients, fostering unique connections.
- Communicate professionally and authentically with clients and colleagues.
- Utilize available tools effectively to maximize business opportunities.
- Support both front and back-of-house teams, enhancing team spirit and achievements.
- Adhere to company policies and operational procedures.
Qualifications
- Preferred experience in high-quality service environments such as fashion retail, customer service, or luxury hospitality.
- Demonstrated passion for fashion culture and creating personalized looks.
- Natural business acumen and entrepreneurial spirit.
- Open-mindedness and appreciation for a company that values audacity and authenticity.
- Strong team spirit and collaborative mindset.
Skills
Experience
Preferred experience in providing high-quality service in fashion and accessory retail, customer service, or luxury hospitality.
Benefits
Saint Laurent offers a dynamic work environment that values diversity and inclusivity, providing opportunities for personal and professional growth.
Culture
Saint Laurent fosters a workplace culture that celebrates diversity in all its forms, including gender, age, nationality, culture, religious beliefs, and sexual orientation. This inclusive environment encourages individual and collective talent expression, enhancing adaptability in a changing world.