Client Advisor
Join Saint Laurent in Guangdong as a Client Advisor. Contribute to luxury fashion sales and client service excellence in a dynamic team environment.
Overview
Saint Laurent, a prestigious brand under the Kering Group, has been a trailblazer in luxury fashion since its inception in 1961. Renowned for introducing the revolutionary 'Rive Gauche' prêt-à-porter line, the brand embodies a spirit of youthful freedom and modern elegance. Under the creative direction of Anthony Vaccarello since 2016, Saint Laurent continues to set the standard in luxury fashion, offering a diverse range of products including ready-to-wear collections, shoes, handbags, and accessories.
Role & Responsibilities
- Provide exceptional client and after-sales service to all visitors and clients.
- Build and maintain strong client relationships, focusing on client needs and anticipating future requests.
- Develop a comprehensive client portfolio to drive proactive business growth.
- Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
- Create personalized, versatile, and timeless fashion looks for clients, showcasing a passion for fashion culture.
- Maintain transparency and authenticity in client interactions, fostering unique connections.
- Communicate professionally and authentically with clients and colleagues.
- Utilize all available tools to optimize business opportunities.
- Support front and back-of-house teams, contributing to team achievements and spirit.
- Adhere to all company policies and operational procedures.
Qualifications
- Professional experience in fashion & accessory retail, customer service, or luxury hospitality, focusing on high-quality client service.
- Personal taste and passion for fashion culture, with an interest in creating personalized looks.
- Natural business mindset and entrepreneurial spirit.
- Open-mindedness and a desire to work in a company that values audacity and authenticity.
- Strong team spirit and commitment to achieving common goals.
- Proficiency in using tools and applications, with a quick ability to learn new technologies.
- Motivation to work in a fast-paced environment, with multitasking and prioritization skills.
- Proactive, enthusiastic, and problem-solving attitude.
- Excellent communication skills in English and the local language.
- Willingness to embrace change as an opportunity for growth and development.
Skills
Experience
Preferred experience in high-quality client service within fashion & accessory retail, customer service, or luxury hospitality.
Benefits
Saint Laurent offers a dynamic work environment with opportunities for professional growth and development. The brand values diversity and inclusivity, providing a platform for employees to showcase their talents in a supportive setting.
Culture
Saint Laurent fosters a culture of innovation, audacity, and authenticity. The brand is committed to diversity and inclusivity, believing that a diverse workforce enriches the workplace and enhances the ability to adapt to a changing world. As an Equal Opportunity Employer, Saint Laurent welcomes applications from all qualified candidates.