Client Advisor
Join Saint Laurent in Guangdong, China as a Client Advisor. Contribute to luxury fashion sales and client service excellence in a dynamic team environment.
Overview
Saint Laurent, a prestigious brand under the Kering Group, has been a beacon of luxury and innovation since its inception in 1961. Renowned for pioneering the concept of luxury prêt-à-porter with its 'Rive Gauche' collection, Saint Laurent continues to redefine the fashion landscape under the creative direction of Anthony Vaccarello. The brand's offerings include a wide range of ready-to-wear collections, accessories, and more, maintaining its position at the pinnacle of the luxury fashion industry.
Role & Responsibilities
- Provide exceptional client and after-sales service to all visitors and clients.
- Build and maintain strong client relationships, focusing on client needs and anticipating future requests.
- Develop a comprehensive client portfolio to drive proactive and sustained business growth.
- Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
- Create personalized, versatile, and timeless fashion looks for clients, showcasing a passion for fashion culture.
- Communicate transparently and authentically with clients and colleagues.
- Utilize available tools effectively to optimize business opportunities.
- Support front and back-of-house teams, fostering a strong team spirit.
- Adhere to all company policies and operational procedures.
Qualifications
- Proven professional experience in high-quality client service, preferably in fashion retail, customer service, or luxury hospitality.
- Personal taste and passion for fashion culture, with an interest in creating personalized looks.
- Strong business acumen and entrepreneurial spirit.
- Open-mindedness and a desire to join a company that values audacity and authenticity.
- Strong team spirit and commitment to achieving common goals.
- Comfortable using tools and applications, with a quick learning ability for new technologies.
- Motivated to work in a fast-paced environment, with strong multitasking and prioritization skills.
- Proactive, enthusiastic, and solution-oriented attitude.
- Excellent communication skills in English and the local language.
- Willingness to embrace change as an opportunity for growth and development.
Skills
Experience
Preferred experience in fashion and accessory retail, customer service, or luxury hospitality, focusing on high-quality client service.
Benefits
Saint Laurent offers a dynamic work environment with opportunities for professional growth and development. The company values diversity and provides an inclusive workplace where all employees can thrive.
Culture
Saint Laurent fosters a culture of innovation, authenticity, and audacity. The company is committed to building a diverse workforce, believing that diversity enriches the workplace and enhances the ability to adapt to a changing world.