Client Advisor
Join Saint Laurent in Gallarate as a Client Advisor, contributing to luxury fashion sales and client satisfaction. Located near Malpensa Airport, Italy.
Overview
Saint Laurent, a prestigious brand under the Kering Group, was established in 1961 and has been a trailblazer in the luxury fashion industry. Renowned for introducing luxury prêt-à-porter with its 'Rive Gauche' collection, the brand has continually redefined fashion under the creative leadership of Anthony Vaccarello since 2016. Saint Laurent offers a diverse range of products, including ready-to-wear, footwear, handbags, and accessories, maintaining its position at the pinnacle of the luxury market.
Role & Responsibilities
- Deliver exceptional client and after-sale service to all visitors and clients.
- Engage passionately with clients, placing them at the forefront and anticipating their needs.
- Develop and maintain a strong client portfolio to drive business growth.
- Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
- Create personalized and timeless fashion looks for clients, showcasing a passion for fashion culture.
- Foster genuine and transparent relationships with clients, ensuring a unique connection.
- Communicate professionally and authentically with clients and colleagues.
- Utilize available tools to maximize business opportunities.
- Support front and back-of-house teams to enhance team spirit and achievements.
- Comply with company policies and operational procedures.
Qualifications
- Experience in high-quality service environments such as fashion retail, customer service, or luxury hospitality.
- Personal taste and passion for fashion culture, with an ability to create personalized looks.
- Natural business mindset and entrepreneurial spirit.
- Open-mindedness and appreciation for a company that values audacity and authenticity.
- Strong team spirit and collaborative approach.
Skills
Experience
Preferred experience in providing high-quality service in fashion retail, customer service, or luxury hospitality.
Benefits
Saint Laurent offers a dynamic work environment that values diversity and inclusivity, providing opportunities for personal and professional growth.
Culture
Saint Laurent fosters a diverse and inclusive workplace, encouraging individuality and collective talent expression. The brand values adaptability and innovation, aligning with its commitment to modernity and cultural evolution.