Yves Saint Laurent Client Advisor
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Join Saint Laurent in Gallarate, Italy as a Client Advisor. Contribute to luxury fashion sales and client service excellence at Malpensa Airport.
Overview
Saint Laurent, a distinguished entity within the Kering Group, is renowned for its pioneering role in the luxury fashion industry. Established in 1961, the brand revolutionized fashion by introducing luxury prêt-à-porter with its iconic 'Rive Gauche' collection in 1966. Under the creative leadership of Anthony Vaccarello since 2016, Saint Laurent continues to set the benchmark in luxury fashion, offering a diverse range of products including ready-to-wear, footwear, handbags, and accessories. As part of the Kering Group, Saint Laurent benefits from the conglomerate's commitment to innovation, sustainability, and diversity.
Role & Responsibilities
- Deliver exceptional client and after-sales service to all visitors and clients.
- Engage with clients passionately, placing them at the forefront and anticipating their needs.
- Develop and maintain a strong client portfolio to drive business growth.
- Exceed individual sales and KPI targets through a business-minded and entrepreneurial approach.
- Create personalized and timeless fashion silhouettes for clients, showcasing a passion for fashion culture.
- Maintain transparency and authenticity in client interactions, fostering unique connections.
- Communicate professionally with clients and colleagues.
- Utilize available tools to maximize business opportunities.
- Support front and back-of-house teams to enhance team spirit and achievements.
- Adhere to company policies and operational procedures.
Qualifications
- Preferred experience in high-quality service environments such as fashion retail, customer service, or luxury hospitality.
- Strong personal taste and passion for fashion culture.
- Natural business mindset and entrepreneurial spirit.
- Open-mindedness and appreciation for audacity and authenticity.
- Strong team spirit and collaborative mindset.
- Proficiency with tools and applications, and adaptability to new technologies.
- Motivation to thrive in a fast-paced environment with multitasking abilities.
- Proactive, enthusiastic, and problem-solving attitude.
- Excellent communication skills in English and the local language.
- Willingness to embrace change as an opportunity for growth.
Skills
Experience
Preferred experience in luxury fashion retail, customer service, or luxury hospitality environments.
Workplace
The role is situated in Gallarate, Lombardy, Italy. There are currently 12 open positions in Gallarate on Cerulean. Within Lombardy, Cerulean currently features 562 open roles, including 10 recent additions. Across Italy, Cerulean lists 1.291 open roles — 31 of them newly added.
Benefits
Saint Laurent offers a dynamic work environment with opportunities for personal and professional growth, fostering a culture of diversity and inclusion.
Culture
Saint Laurent, as part of the Kering Group, is committed to fostering a diverse and inclusive workplace that values audacity and authenticity. The brand encourages individual expression and collective talent, adapting to the evolving world with innovation and creativity.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.