Client Advisor
Join Saint Laurent in Forte dei Marmi as a Client Advisor, offering exceptional service and fashion expertise in a luxury setting.
Overview
Saint Laurent, part of the Kering Group, is a prestigious luxury fashion house known for its innovative and sophisticated designs. As an employer, Saint Laurent offers a dynamic and inclusive work environment that values creativity and diversity, encouraging employees to express their talents and contribute to the brand's legacy of excellence.
Role & Responsibilities
- Provide exceptional client and after-sale service to all visitors and clients.
- Engage with clients passionately, identifying their needs and anticipating future requests.
- Cultivate a strong client portfolio to drive business growth.
- Exceed individual sales and KPI goals with a business-oriented and entrepreneurial approach.
- Create personalized and timeless fashion silhouettes for clients.
- Communicate transparently and authentically with clients and colleagues.
- Utilize available tools to optimize business opportunities.
- Support front and back-of-house teams to enhance team spirit.
- Adhere to company policies and operational procedures.
Qualifications
- Professional experience in high-quality service environments such as fashion retail, customer service, or luxury hospitality.
- Personal taste and passion for fashion culture.
- Business mindset and entrepreneurial spirit.
- Open-mindedness and appreciation for audacity and authenticity.
- Strong team spirit and collaborative approach.
- Proficiency with tools and applications, and adaptability to new technologies.
- Motivation to work in a fast-paced environment with multitasking capabilities.
- Proactive, enthusiastic, and problem-solving attitude.
- Excellent communication skills in English and the local language.
- Embrace change as an opportunity for growth and development.
Skills
Experience
Preferred experience in high-quality service roles within fashion retail, customer service, or luxury hospitality.
Culture
Saint Laurent fosters a culture of innovation and sophistication, where creativity and individuality are celebrated. The brand values diversity and inclusivity, providing a supportive environment for employees to thrive and contribute to its storied legacy.