Client Advisor
Join Saint Laurent in Düsseldorf as a Client Advisor, providing exceptional service in a luxury fashion environment. Apply now!
Overview
Saint Laurent, a prestigious brand under the Kering Group, is renowned for its innovative approach to luxury fashion. With a rich history dating back to 1961, the brand has consistently been at the forefront of the fashion industry, offering a wide range of products including ready-to-wear, accessories, and more. As an employer, Saint Laurent values diversity, creativity, and the ability to adapt to a dynamic world.
Role & Responsibilities
- Provide outstanding client and after-sale service to all visitors and clients.
- Cultivate a robust client portfolio to secure a proactive and growing business.
- Drive performance to exceed individual sales and KPI goals with a business mindset.
- Create personalized, versatile, and timeless silhouettes for clients.
- Communicate professionally and authentically with clients and colleagues.
- Support the front and back-of-house teams to enhance overall team spirit.
- Adhere to all company policies and operational procedures.
Qualifications
- Professional experience in high-quality service environments such as fashion retail or luxury hospitality.
- Passion for fashion culture and creating personalized looks.
- Natural business mindset and entrepreneurial spirit.
- Strong team spirit and ability to achieve common goals.
- Proficiency in using tools and applications, with a fast learning curve for new technologies.
- Excellent written, oral, and listening skills in English and the local language.
Skills
Experience
Preferred experience in fashion and accessory retail, customer service, or luxury hospitality.
Culture
Saint Laurent fosters a culture of audacity and authenticity, encouraging employees to embrace change as an opportunity for growth. The brand is committed to diversity, believing it enriches the workplace and enhances adaptability in a changing world.