Client Advisor
Join Saint Laurent in Düsseldorf as a Client Advisor. Contribute to luxury fashion sales and client engagement in a dynamic environment. Apply now!
Overview
Saint Laurent, a prestigious brand under the Kering Group, is renowned for its pioneering spirit in luxury fashion. Established in 1961, Yves Saint Laurent introduced the concept of luxury prêt-à-porter, revolutionizing the fashion industry. Today, under the creative leadership of Anthony Vaccarello, Saint Laurent continues to be a leader in the luxury sector, offering an extensive range of products including ready-to-wear, accessories, and eyewear.
Role & Responsibilities
- Deliver exceptional client and after-sales service to all visitors and clients.
- Engage passionately with clients, identifying their needs and anticipating future requests.
- Develop and maintain a strong client portfolio to ensure business growth.
- Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
- Create personalized, versatile, and timeless fashion looks for clients.
- Foster genuine connections with clients through transparent communication.
- Utilize available tools effectively to optimize business opportunities.
- Support front and back-of-house teams to enhance team spirit and achievements.
- Adhere to company policies and operational procedures.
Qualifications
- Professional experience in high-quality service environments such as fashion retail, customer service, or luxury hospitality.
- Strong personal taste and passion for fashion culture.
- Natural business acumen and entrepreneurial spirit.
- Open-mindedness and appreciation for a company that values audacity and authenticity.
- Strong team spirit and collaborative mindset.
- Proficiency with tools and applications, with a quick learning ability for new technologies.
- Motivation to work in a fast-paced environment with multitasking and prioritization skills.
- Proactive, enthusiastic, and problem-solving attitude.
- Excellent communication skills in English and the local language.
- Adaptability to change and a growth-oriented mindset.
Skills
Experience
Preferred experience in luxury fashion retail, customer service, or luxury hospitality.
Benefits
Saint Laurent offers a dynamic work environment that fosters growth and development, embracing diversity in all its forms and providing equal opportunities for all employees.
Culture
Saint Laurent is committed to building a diverse and inclusive workforce, valuing audacity and authenticity. The brand encourages individual talent expression and collective growth, adapting to a changing world with a forward-thinking approach.