Client Advisor

Overview

Saint Laurent, a distinguished name in the luxury fashion industry, was established in 1961 and became a trailblazer by introducing luxury prêt-à-porter with its revolutionary 'Rive Gauche' collection in 1966. As part of the Kering Group since 1999, Saint Laurent remains at the forefront of the luxury sector under the creative leadership of Anthony Vaccarello. The brand's offerings encompass women's and men's ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties, and eyewear.

Role & Responsibilities

• Deliver exceptional client and after-sale service to all visitors and clients.
• Cultivate and maintain a robust client portfolio to drive proactive business growth.
• Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
• Create personalized, versatile, and timeless fashion silhouettes for clients.
• Communicate professionally and sincerely with clients and colleagues.
• Utilize available tools to optimize business opportunities.
• Collaborate effectively with front and back-of-house teams to enhance team spirit.
• Adhere to all company policies and operational procedures.

Qualifications

• Experience in high-quality service roles, preferably in fashion retail, customer service, or luxury hospitality.
• Passion for fashion culture and creating personalized looks.
• Business mindset with an entrepreneurial spirit.
• Strong team spirit and ability to achieve common goals.
• Comfortable with technology and quick to adapt to new applications.
• Motivated to work in a fast-paced environment with multitasking capabilities.
• Proactive and problem-solving attitude.
• Excellent communication skills in English and local language; additional languages preferred.

Skills

Experience

Preferred experience in client-facing roles within fashion retail, customer service, or luxury hospitality.

Benefits

Comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discounts/perks, and a retirement plan with employer contributions.

Culture

Saint Laurent is committed to fostering a diverse workforce, embracing diversity in all its forms, including gender, age, nationality, culture, religious beliefs, and sexual orientation. This diversity enriches the workplace and enhances the ability to adapt to a changing world. As an Equal Opportunity Employer, Saint Laurent welcomes applications from all qualified candidates, regardless of their background.