Client Advisor
Join Saint Laurent in Chicago as a Client Advisor. This role involves providing exceptional client service and driving sales in a dynamic luxury fashion environment. Located in the USA.
Overview
Saint Laurent, a distinguished brand under the Kering Group, is renowned for its pioneering role in the luxury fashion industry. Since its inception in 1961, Yves Saint Laurent has been at the forefront of fashion innovation, introducing the concept of luxury prêt-à-porter. The brand continues to uphold its legacy of excellence and modernity under the creative direction of Anthony Vaccarello, offering a diverse range of products including ready-to-wear, accessories, and more.
Role & Responsibilities
- Provide exceptional client and after-sale service to all visitors and clients.
- Engage with clients passionately, placing them at the center, identifying their needs, and anticipating future requests.
- Cultivate a robust client portfolio to secure proactive and growing business.
- Exceed individual sales and KPI goals with a business mindset and entrepreneurial approach.
- Create personalized, versatile, and timeless silhouettes for clients, demonstrating passion for fashion culture.
- Maintain a transparent and genuine attitude with clients, fostering unique connections.
- Communicate professionally and sincerely with clients and colleagues.
- Utilize all available tools to optimize business opportunities.
- Support and collaborate with front and back-of-house teams, enhancing overall team spirit.
- Adhere to all company policies and operational procedures.
Qualifications
- Experience in providing high-quality service in a client-facing role, preferably in fashion & accessory retail, customer service, or luxury hospitality.
- Passion for fashion culture and creating personalized looks.
- Business mindset and entrepreneurial spirit.
- Strong team spirit to achieve common goals.
- Comfortable with using tools and applications, and quick to adapt to new technology.
- Motivated to work in a fast-paced environment, able to multitask and prioritize.
- Proactive, passionate, and problem-solving attitude.
- Excellent written, oral, and listening skills in English and local language; additional languages preferred.
- Open-minded and driven by creativity.
- Embrace change as an opportunity for growth and development.
Skills
Experience
Preferred experience in high-quality service roles within fashion & accessory retail, customer service, or luxury hospitality.
Benefits
Includes commission eligibility and benefits package.
Culture
Saint Laurent is committed to fostering a diverse workforce, believing that diversity in all its forms enriches the workplace. The company values gender, age, nationality, culture, religious beliefs, and sexual orientation, promoting an environment where individuals can express their talents both individually and collectively. As an Equal Opportunity Employer, Saint Laurent welcomes applications from all qualified candidates, regardless of background.