Client Advisor
Join Saint Laurent in Capri, Italy as a Client Advisor. Contribute to luxury fashion sales and client satisfaction in a dynamic and inclusive environment.
Overview
Saint Laurent, a prestigious brand under the Kering Group, is renowned for its pioneering spirit in the luxury fashion industry. Established in 1961, it was the first couture house to introduce luxury prêt-à-porter, revolutionizing fashion with its 'Rive Gauche' collection. Today, under the creative direction of Anthony Vaccarello, Saint Laurent continues to lead the luxury market with its exquisite collections of ready-to-wear, shoes, handbags, and accessories.
Role & Responsibilities
- Deliver exceptional client and after-sale service to all visitors and clients.
- Engage passionately with clients, identifying their needs and anticipating future requests.
- Cultivate a strong client portfolio to ensure proactive business growth.
- Exceed individual sales and KPI goals through a business-minded and entrepreneurial approach.
- Create personalized, versatile, and timeless fashion silhouettes for clients.
- Maintain a transparent and genuine attitude, fostering unique client connections.
- Communicate professionally and authentically with clients and colleagues.
- Utilize available tools to optimize business opportunities.
- Support front and back-of-house teams to enhance team spirit and achievements.
- Adhere to all company policies and operational procedures.
Qualifications
- Preferred experience in high-quality service environments such as fashion retail, customer service, or luxury hospitality.
- Personal taste and passion for fashion culture, with an ability to create personalized looks.
- Natural business mindset and entrepreneurial spirit.
- Open-mindedness and appreciation for a company that values audacity and authenticity.
- Strong team spirit to achieve common goals.
- Comfortable with technology and quick to learn new applications.
- Motivated to work in a fast-paced environment, able to multitask and prioritize.
- Proactive, enthusiastic, and problem-solving attitude.
- Excellent written, oral, and listening skills in English and the local language.
- Ability to embrace change as an opportunity for growth and development.
Skills
Experience
Preferred experience in fashion and accessory retail, customer service, or luxury hospitality.
Benefits
Saint Laurent offers a dynamic work environment with opportunities for growth and development within the luxury fashion industry.
Culture
Saint Laurent fosters a diverse and inclusive workplace, valuing audacity and authenticity. The company encourages individual and collective talent expression and adapts to a changing world, embracing diversity in all its forms.