Client Advisor
Join Saint Laurent in Capri as a Client Advisor. Contribute to luxury fashion sales and client satisfaction in Italy's vibrant fashion scene.
Overview
Saint Laurent, a distinguished name in the luxury fashion industry, is part of the prestigious Kering Group. Since its inception in 1961, the brand has been at the forefront of fashion innovation, introducing luxury prêt-à-porter with its iconic 'Rive Gauche' collection. Under the creative leadership of Anthony Vaccarello since 2016, Saint Laurent continues to redefine the luxury landscape with its exquisite collections of ready-to-wear, accessories, and more.
Role & Responsibilities
- Deliver exceptional client and after-sale service to all visitors and clients.
- Engage passionately with clients, identifying their needs and anticipating future requests.
- Cultivate a strong client portfolio to drive business growth.
- Exceed individual sales and KPI goals through a business-oriented and entrepreneurial approach.
- Create personalized, versatile, and timeless fashion silhouettes for clients.
- Maintain transparency and authenticity in client interactions, fostering unique connections.
- Communicate professionally and authentically with clients and colleagues.
- Utilize available tools to optimize business opportunities.
- Support front and back-of-house teams to enhance team spirit and achievements.
- Adhere to company policies and operational procedures.
Qualifications
- Professional experience in high-quality service environments, such as fashion retail, customer service, or luxury hospitality.
- Personal taste and passion for fashion culture, with an ability to create personalized looks.
- Natural business mindset and entrepreneurial spirit.
- Open-mindedness and appreciation for a company valuing audacity and authenticity.
- Strong team spirit to achieve common goals.
- Proficiency with tools and applications, with a quick learning ability for new technologies.
- Motivation to work in a fast-paced environment, with multitasking and prioritization skills.
- Proactive, enthusiastic, and problem-solving attitude.
- Excellent written, oral, and listening skills in English and the local language.
- Willingness to embrace change as an opportunity for growth and development.
Skills
Experience
Preferred experience in fashion and accessory retail, customer service, or luxury hospitality with a focus on client expectations.
Benefits
Saint Laurent offers a dynamic work environment with opportunities for personal and professional growth within the luxury fashion industry.
Culture
Saint Laurent fosters a diverse and inclusive workplace, embracing diversity in all its forms. The brand values audacity, authenticity, and the ability to adapt to a changing world, encouraging employees to express their talents both individually and collectively.