Client Advisor
Join Saint Laurent in Barcelona as a Client Advisor, contributing to sales and client satisfaction in a dynamic luxury fashion environment. Part of the Kering Group, Saint Laurent offers a diverse and inclusive workplace.
Overview
Saint Laurent, a distinguished brand under the Kering Group, has been a trailblazer in the luxury fashion industry since its inception in 1961. Renowned for introducing luxury prêt-à-porter, the brand continues to redefine modern fashion under the creative direction of Anthony Vaccarello. As part of Kering, a global leader in luxury, Saint Laurent offers a dynamic and innovative environment for its employees, fostering creativity and excellence.
Role & Responsibilities
- Deliver exceptional client and after-sales service to all visitors and clients.
- Engage passionately with clients, focusing on their needs and anticipating future requests.
- Develop a strong client portfolio to ensure proactive business growth.
- Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
- Create personalized, versatile, and timeless fashion silhouettes for clients.
- Maintain transparency and authenticity in client interactions to build unique connections.
- Communicate professionally and authentically with clients and colleagues.
- Utilize available tools effectively to maximize business opportunities.
- Support front and back-of-house teams to enhance team spirit and achievements.
- Adhere to company policies and operational procedures.
Qualifications
- Professional experience in high-quality service environments such as fashion retail, customer service, or luxury hospitality is preferred.
- Demonstrated personal taste and passion for fashion culture.
- Natural business mindset and entrepreneurial spirit.
- Open-mindedness and appreciation for audacity and authenticity.
- Strong team spirit to achieve common goals.
- Proficiency with tools and applications, and adaptability to new technologies.
- Motivation to work in a fast-paced environment with multitasking and prioritization skills.
- Proactive, enthusiastic, and problem-solving attitude.
- Excellent written, oral, and listening skills in English and the local language.
- Ability to embrace change as an opportunity for growth and development.
Skills
Experience
Preferred experience in fashion retail, customer service, or luxury hospitality environments.
Benefits
Saint Laurent offers a diverse and inclusive workplace, encouraging employees to express their talents individually and collectively. As part of the Kering Group, employees benefit from a dynamic and innovative environment.
Culture
Saint Laurent, as part of the Kering Group, embraces diversity in all its forms, fostering an inclusive workplace where creativity and innovation thrive. The company values audacity and authenticity, encouraging employees to express their individuality while working towards common goals.