Casing Technician

Overview

Watchfinder is a specialist retailer and service provider in the pre-owned luxury watch market, recognised for technical excellence and rigorous authenticity checks. The business operates dedicated workshops and client-facing services that combine traditional horological craft with contemporary retail and e‑commerce operations.

Role & Responsibilities

• Assemble, fit and finish watch cases and components to luxury watchmaking tolerances, including bezels, crowns, casebacks and crystals.
• Execute metal finishing operations — polishing, satin-brushing and surface restoration — to brand-equivalent standards.
• Install and seal gaskets, fit movements into cases, and perform pressure/water-resistance testing and leak diagnosis.
• Conduct visual and dimensional quality control using inspection microscopes, micrometers and calipers; document findings and dispatch-ready criteria.
• Maintain accurate workshop records for repairs, parts usage and serial-number tracking; prepare items for final handover to servicing or sales teams.
• Operate and maintain workshop equipment (ultrasonic cleaner, polishing lathes, torque drivers) and ensure compliance with health & safety and clean-bench protocols.
• Collaborate with watchmakers, restorers and client services to resolve technical issues and meet turnaround and quality targets.

Qualifications

• Vocational qualification in watchmaking (e.g., WOSTEP, BHI) or a relevant mechanical/engineering apprenticeship preferred.
• Proven practical competence in case assembly, finish work and pressure testing within a watch or jewellery workshop environment.
• Strong manual dexterity and attention to fine mechanical detail; ability to work under a binocular microscope for extended periods.
• Familiarity with luxury watch brands' finishing standards and care for high-value items; evidence of previous work on premium timepieces is advantageous.

Skills

Experience

Minimum of 2 years' hands-on experience in watch case assembly, metal finishing or a related role within a horological or high-precision mechanical workshop; experience servicing luxury/pre-owned watches preferred.

Education

Vocational qualification in watchmaking or mechanical engineering, or equivalent apprenticeship; formal watchmaking certification (e.g., WOSTEP or BHI) preferred but not mandatory.

Culture

The workplace emphasises meticulous craftsmanship, technical rigour and confidentiality required when handling high-value timepieces. Teams are collaborative and quality-driven, blending traditional horological skill with modern workshop practices and customer-focused service.